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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,091 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,091 Reviews of Dick’s CJDR of Wilsonville

August 21, 2024

I had a great experience with the dealership but no interaction with Natalia or Skylar More

by robertandteri2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay, Tarek Eldeeb
Aug 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate you taking the time to share your thoughts. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 21, 2024

Very courteous and efficient. They did it in a very timely fashion. Awesome dealer thank you More

by arcadiosalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
Aug 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear that you found Dick's Chrysler Jeep Dodge of Wilsonville to be courteous and efficient. Your satisfaction is our priority, and we look forward to helping you again in the future. Thanks for choosing us! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 20, 2024

My truck is going into regeneration mode 3 times a tank of fuel. I used to regen every 4-5 tanks of fuel. The service dept. checked it out and had no codes. Not allowed to do anything more. My fuel milage More

by bob2hyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Austin
Aug 22, 2024 -

Dick’s CJDR of Wilsonville responded

Valued customer, we see that our dealerships Service Manager has reached out to you personally and is working with you directly to resolve your issues. We value you and truly appreciate you reaching out and letting us know how we can improve. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 20, 2024

I had a great experience! ! Thank you for everything!! I will be coming back and sending my friends and family to you. More

by jlloberger
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your trust in us and look forward to welcoming you, your friends, and family back soon! Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 19, 2024

Communication between Tyler me and the dealership systems and me was clear and actionable. Nice customer experience and workflow. More

by speedboze
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Aug 21, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Tyler provided clear communication and an enjoyable workflow during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 19, 2024

They always do a great job, very thoughtful about my truck. I like using them. More

by irrigator71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Aug 21, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoy your experiences with us and appreciate the thoughtful care we provide for your truck. Your satisfaction is our priority at Dick's Chrysler Jeep Dodge of Wilsonville. We look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 18, 2024

this Maria kaya You have my cap warranty n said what iam talking about iam 87 years old I no what I paid for called u over n over find out by my loan company your my cap I got extended warranty when I total More

by Leeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was bighing of the year like February
Aug 20, 2024 -

Dick’s CJDR of Wilsonville responded

Hello, thank you for reaching out. We are concerned to hear about this, however, we don’t see any communication from you. My team has been trying to reach you by email, call and text but we have not heard back. Please reach out to me directly at your earliest convenience so we can discuss this further and come to a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 15, 2024

New management is really great, service was quick and I didn’t feel pressured. We will be back for future service. More

by Nancyjhbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce, Tyler George, Angel Jimenez, Eric Austin, Kylie Lima
Aug 15, 2024 -

Nancyjhbrooks responded

Great service team- I walked in and was greeted right away. The employees were smiling and laughing which made me feel welcomed. We will be back and I will recommend this dealership to everyone.

Aug 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you had a great experience with our new management and found our service quick and pressure-free. I will share your kind words with our team and we look forward to welcoming you back for your future service at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 12, 2024

Tyler was great. The staff was very friendly. My car was ready when promised. Thank you More

by mikefarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I appreciate your kind words about Tyler and our staff at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that your car was ready when promised. I look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 10, 2024

Got the issue fixed quickly, completely and on time. Great rental vehicle and good communication with the service rep More

by ken@alliedpacific.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Ken, we really appreciate your positive feedback! We're glad to hear that your issue was resolved quickly and that you were satisfied with your rental vehicle and communication with our service team. We strive to provide excellent service at Dick's Chrysler Jeep Dodge of Wilsonville and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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