Diehl Subaru

Awesome customer service! My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously t My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously that were issues. Brian went above and beyond and talked to the service department and had the isssues fixed with no out of pocket expenses to us which was greatly appreciated. The service department had us in and out in a very reasonable amount of time with good work being completed. More

Used car purchase I Always receive the best service and sales, won't go anywhere else. Rick Ballas is the best!, recommend to all my friends and family. I Always receive the best service and sales, won't go anywhere else. Rick Ballas is the best!, recommend to all my friends and family. More

great service department. knowledgeable. fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and d fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and deal with friends. More

My first Subaru. Rick Ballas was great to deal with. Very helpful with getting my Impreza. Every one I talked to was very friendly and helpful. A great experience. Rick Ballas was great to deal with. Very helpful with getting my Impreza. Every one I talked to was very friendly and helpful. A great experience. More

A big thanks to Rick Spieth & Adrian Waikem After years of admiring them from afar we finally purchased our first Subaru - a 2017 Forester. Our months of research pointed to a Subaru as being T After years of admiring them from afar we finally purchased our first Subaru - a 2017 Forester. Our months of research pointed to a Subaru as being THE best choice for an AWD vehicle. Sales person Rick Spieth did a wonderful job of explaining existing as well as recent advances in Subaru technology and how it all benefits the owner(s). After a test drive I quickly discovered at 6'6" more head (no moon roof please!) and leg room than any other competitors vehicle. After receiving a fair trade in value for a 2003 Highlander our decision to purchase a new Forester was relatively easy, well, except for the interior/exterior colors but hey, that didn't take all that long to decide on. The only question now was which financing avenue to utilize - enter Finance Manager Adrian Waikem whose causal and non-aggressive approach mirrored that of Rick Spieth. This Waikem team was friendly, helpful and knowledgable and we look forward to many years of reliability and enjoyment from the Forester. A future purchase of a second Subaru is a safe bet and we highly recommend Wiakem to any and all looking for a new Subaru vehicle. More

The best new car buying experience I've ever had By far the best dealership experience I've ever had! Customer service is top notch and very very helpful with any questions you may have. By far the best dealership experience I've ever had! Customer service is top notch and very very helpful with any questions you may have. More

My second Subaru from Rick Spieth We just purchased our 2nd Subaru from Waikem with Rick Spieth as our sales person. Buying a car is very easy with these folks. Rick took quite a bit o We just purchased our 2nd Subaru from Waikem with Rick Spieth as our sales person. Buying a car is very easy with these folks. Rick took quite a bit of time going over all of the features of this car and made sure we understood all of the functions. He has also been easy to get a hold of for follow up questions. We may purchase our third Subaru this summer and wouldn't think of going anywhere else. More

Thank you, Brian! Wonderful experience at Waikem Subaru with Brian Borntreger & Adrian Waikem! I first met Brian at the end of August 2016 when I tried to get out of my Wonderful experience at Waikem Subaru with Brian Borntreger & Adrian Waikem! I first met Brian at the end of August 2016 when I tried to get out of my car early but eventually decided to wait. I read a lot of good reviews about Waikem Subaru & decided to drive an hour away from Cleveland area to give it a try as I never cared for the way I was treated at the dealership locally where I got my 1st Subaru and never wanted to go back there again. So I came back a half a year later to make a deal with Brian because of the level of comfort I encountered when working with Brian previously. His no-pressure, non-aggressive and casual approach makes customers feel important and cared for as well as his willingness to follow up and knowing the fine line in customer interaction. I am just one of those people who pay attention to things like that, so it was not just a good deal in numbers, but the way I was dealt with as a customer that wanted me to drive back to Waikem again because Brian totally earned this deal and me as a customer! He is a great asset to Waikem Family! Thank you! More

No buyers remorse ! Forced into buying a car when my vehicle was totaled in a crash. It wasn't in my plan to buy a car at this time. I expressed my interest in used ! Forced into buying a car when my vehicle was totaled in a crash. It wasn't in my plan to buy a car at this time. I expressed my interest in used vehicles and was given the opportunity to test drive with the fun loving Rick Ballas, who let me put Subaru's through their paces. The handling won me over. I took my time, but didn't feel rushed and then was prepared to purchase a used vehicle only to find I had taken too long and it was sold. Not to worry, Rick kept his eye out for me and found me an even better fit, both in price and styling. I can truly say I found a pearl in my Subaru Forester, and had the best car buying experience of my life at Waikem Subaru from the initial email inquiry through Molly Phillips, the low pressure - honest salesman Rick Ballas, to Bob and Rick who took me through the purchase process. Give them a try! More

Brian was awesome! We bought a Forester from Brian Borntreger at Waikem Subaru. We found him to be helpful, transparent, and easy to work with during our experience. N We bought a Forester from Brian Borntreger at Waikem Subaru. We found him to be helpful, transparent, and easy to work with during our experience. Needless to say, we would recommend him to our family and freinds looking to purchase an automobile. Thanks, C & R More