Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
719 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
719 Reviews of Donalson Chevrolet Buick GMC - Service Center
Sort by
February 03, 2022
A bulletin had been issued on the modular upgrade but we were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall reprogramming. We do not appreciate that note added to our ticket and our truck is parked under an oak tree but had no rodent damage in the first place. More
by pamjones57
Verified CustomerEmployees Worked With
Helpful February 01, 2022
Jewel is awesome. We always have a great experience after having my vehicle serviced. Hope nothing changes having my vehicle serviced. Hope nothing changes More
by KIMBERLYDBALDWIN
Employees Worked With
February 01, 2022
Very extraordinary and mr Charlie I just love him he helped me with no problems stall trying to get him many customers as ican helped me with no problems stall trying to get him many customers as ican More
by ermamays
January 29, 2022
Easy to get an appointment Good competitive Easy to get an appointment Good competitive prices Friendly and knowledgeable staff Service was satisfactory Easy to get an appointment Good competitive prices Friendly and knowledgeable staff Service was satisfactory More
by HILLTYNER
January 28, 2022
Very prompt and courteous service department, I will recommend to family and friends. The waiting area was clean. recommend to family and friends. The waiting area was clean. More
by SJDJ9737
January 26, 2022
Very friendly group! Fast great service. Thank you Jana for being awesome! Very welcoming. Thank you again for being awesome! Very welcoming. Thank you again More
by THEBERT1971
Employees Worked With
January 26, 2022
This dealership has always been fair and gives good service. Has made appointments that are convent for me. service. Has made appointments that are convent for me. More
by CHUNTER36
Employees Worked With
January 26, 2022
Great customer service! Called and they got me in the next day. Quick service repairs and they called need me to let me know update and notification. I will recommend this location to friends and family! next day. Quick service repairs and they called need me to let me know update and notification. I will recommend this location to friends and family! Thanks Donalson for great experience! More
by LAUREN32
Employees Worked With
Other Employees :
It was a young man in the service department that assisted me
January 25, 2022
They always accommodate my service needs as i have very few days off and drive a distance to use them for service. They are always friendly and extremely efficient! I won’t take my car anywhere else! few days off and drive a distance to use them for service. They are always friendly and extremely efficient! I won’t take my car anywhere else! More
by DANISMITH2273
Employees Worked With
Other Employees :
A gentleman in service unfortunately i didn’t catch his name.
