I just bought a 99 Lexus ES 300 from Doug's Hyundai yesterday. As a new locale, who just relocated to the Seattle area a week ago, everything seemed new, different and difficult at times. One of things I absolutely had to have was a car and I started looking for a car using autotrader.com. Being a long-time Lexus fan, I found the ES300 listed by Doug's Hyundai within my budget so I gave them a call right away. I worked with Larry from my first call until I purchased the car and I don't know much about the other sales folks at Dougs (I am sure they are great people) but Larry played a major role in making my decision to purchase the car. Larry's enthusiasm and commitment for his customers excelled and from my first call, I knew I was in good hands. I had been renting a car since I moved to Seattle and the ES300 wasn't going to be ready for a couple of days - but Larry and team were willing to provide me a loan car (at no charge) until the ES300 got ready so that I could return the rental car and save some money on my side. This just impressed me a lot and to my surprise they got the car ready the next day! The overall process from me stepping into the dealership, taking the car for test driving, doing the paperwork and driving my car away didn't take much time. Last but not least, big Kudos to Larry! I believe he is a great asset to Doug's Hyundai!
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