Going into a dealership for the first time to buy a new car, is an absolutely terrifying experience. Especially only being 20 years old, and this being my first car. My experience was more than I could ask for, more than I imagined making it so incredibly easy for me to get exactly what I was looking for! Will be suggesting this dealership to anyone and everyone.
Both the sales person, Leonardo Rojas, and the Sales Manager, Brian Atkins, conducted themselves in a very professional and helpful manner. I will definitely recommend Doug's Hyundai to those family and friends interested in purchasing a vehicle.
I'm traveling now and don't have time to be more thorough. Basically, a truly positive experience. One of the best aspects was having a working knowledge of our car before driving off the lot. I loved having our mobile phones paired for us. We were also provided a loaner car to use until our car was ready. Talk about going the extra mile!!
From the minute I walked into the dealership I felt comfortable. No one pounced and I had time to look around before I was approached. The salesperson Yohan was delightful to work with as was negotiating with the sales and finance managers. I was given a loaner while the vehicle was scheduled for some protection work. That process was a little clumsy, but everything worked out okay. I am thoroughly enjoying my vehicle and I am confident that there will be future support from the dealership as needed.
Everyone was helpful, friendly and professional. I have never been to a dealership that gives you explains and actually demonstrates all of the different features before and after you purchase your car. I have never liked car shopping but they made the experience enjoyable and made me feel like a valued customer. They also made sure to explain everything I was paying for as well. I definitely would recommend Doug's Hyundai in Lynnwood.
My over all experience was great. I drove in, in an 06 BMW and left in a brand new Sonata. A far more reliable vehicle that fit my needs and don't forget the warranties!!!! I will be back for my next car purchase/upgrade.