Duval Ford

Car purchase This is the 7th or 8th vehicle we have purchased at Duval Ford since 2003. Herb Bohannan was our sales guy for most of the transactions. Our new sales This is the 7th or 8th vehicle we have purchased at Duval Ford since 2003. Herb Bohannan was our sales guy for most of the transactions. Our new sales person was outstanding.Terrance Lundy was very helpful without being pushy. I am retired from the mortgage industry where customer service is very important. The biggest thing is that Terrance listened to our needs and gave us suggestions. We were originally interested in a possible trade of our Ford Transit (purchased at Duval Ford). We really wanted an SUV. While going through the lot we found a 2016 Dodge Charger, we test drove and the price was in our range. I was able to keep my Transit and we are using the new car to drive back and forth to Colorado to visit our grandchildren. The process was easy and quick. Terrance answered all our questions and was fun to do business with. I hope he is with Duval Ford for a long time. I would definitely recommend him to my family and friends. More

Duval ford made my first car buying experience an awesome on The service was excellent thanks to Ms Jenna Summerlin and Ms Taysha Diaz they made sure i got the car i wanted, they was very considerate and never g The service was excellent thanks to Ms Jenna Summerlin and Ms Taysha Diaz they made sure i got the car i wanted, they was very considerate and never gave up or lossed hope even when i did. I just wanna say thank you ladies for helping me. Thank you duval ford for your persistence, assurance,low prices and GREAT CUSTOMER SERVICE! More

Great customer Service Lavoris Mobley and Mike Murdock, went above and beyond my expectations in finding me a truck to fit my needs after being in an automobile accident. Be Lavoris Mobley and Mike Murdock, went above and beyond my expectations in finding me a truck to fit my needs after being in an automobile accident. Being a previous Ford owner and sending repeated clients to them for a Ford, Lavoris and Mike found me a 2017 Ford F-150 XLS that was within my budget to purchase, I would recommend and send all my friends to Lavoris and Mike for their great customer service and personalities. 5 star rating for both. More

Got a little help not as much as I thought I would get It was my first time going to have my car serviced at this new dealership, I expected excellent customer service when I pulled up but it seemed like t It was my first time going to have my car serviced at this new dealership, I expected excellent customer service when I pulled up but it seemed like they were short staffed . The customer service was just ok . More

No hassles! Enjoyed our buying experience with Joey Kochevar and also Zach Gordon in Finance. The no pressure sales experience was excellent. We knew what vehic Enjoyed our buying experience with Joey Kochevar and also Zach Gordon in Finance. The no pressure sales experience was excellent. We knew what vehicle we wanted and our budget and Joey came as close as possible to that number. More

Very pleasent experience dealing with Duval Ford. I bought a truck from Mike Murdock 4 yrs ago so when it came time to buy my wife a car I called Mike Murdock. He is easy and pleasant to work with, no I bought a truck from Mike Murdock 4 yrs ago so when it came time to buy my wife a car I called Mike Murdock. He is easy and pleasant to work with, no pressure. I will highly recommend Mike to anyone looking to purchase a car. A true asset to the Company. Taysha Diaz was also very helpful with all the paperwork and taking us on trial runs with the car and showing us all the options. She is very knowledgeable. More

Another Great Experience This is the second cat we have bought from this dealer and each time has been great. Our salesman Malachi was awesome and did everything that he could This is the second cat we have bought from this dealer and each time has been great. Our salesman Malachi was awesome and did everything that he could do to ensure we got the right car. More

Felt like family! I cannot say enough about how comfortable I felt dealing with Lance Lindsey and Dan from finance. I never felt pressured or that I was being taken adv I cannot say enough about how comfortable I felt dealing with Lance Lindsey and Dan from finance. I never felt pressured or that I was being taken advantage of. I would absolutely recommend this dealership and these individuals to my friends and family. More

Love the new facility Scheduled "The Works" for my oil change, tire rotation and other stuff. Sheila was waiting for me when I drove up. Enjoyed waiting in the new lounge Scheduled "The Works" for my oil change, tire rotation and other stuff. Sheila was waiting for me when I drove up. Enjoyed waiting in the new lounge while my service was completed. Such a comfortable area to enjoy. More