ELCO Chevrolet Cadillac Inc

Awesome experience...from start to finish!! My family and I have purchased cars from Elco for more than 20 years...back to when it was Don Essen Chevrolet. Each and every time, it was a great experience with I have purchased cars from Elco for more than 20 years...back to when it was Don Essen Chevrolet. Each and every time, it was a great experience with high quality vehicles. This time was no different. I started with the internet this time, looking on Elco's website, and found exactly what I had in mind in their inventory....chatted with Jim on-line with a few questions...that were answered completely and professionally. I gave J.T. a call early in the morning of the next day to see if he was going to be in that day...without hesitation, he said "yes...and when is a good time for you?" He came in on HIS DAY OFF to meet with us about this particular van!! Talk about going above and beyond!! From start to finish, J.T. was nothing but kind, courtious and professional! He went out of his way to make sure we were looking at what we wanted and needed....and best of all...no pressure. As usual, purchasing a car from Elco was a wonderful experience. J.T. did not try to sell us anything that we did not need BUT made sure we had everything that we DID need!! That speaks volumes!! He explained EVERYTHING in great detail and was very professional in every way. He even made sure that we had new headphones and remote for the DVD player for the kids!!! WOW!! I brought to J.T.'s attention that there was a small issue with the key remote. Within 10 minutes, he had the problem in hand and sent us over to the service dept. to get it fixed. We were out of there, with the problem solved, in a little over an hour. By the time we got to talk with Andy, in the finance dept., we were pretty pleased with our experience. Andy made it just that much better. Once again, nothing but the best!! He made sure that we had everything we needed, but nothing that we didn't need. Professional, courtious and personable don't even begin to describe our experience with Andy. What a class-act Elco is! Would highly recommend this company! More

This is the first time that I have dealt with this dealership and was very pleased with them. We bought our 2011 Cadillac SRX from Elco and was very happy with the entire purchasing of the car. Every dealership and was very pleased with them. We bought our 2011 Cadillac SRX from Elco and was very happy with the entire purchasing of the car. Everyone was very nice to us the day we test drove the car and the day that we came in to purchase it. Just today we went back to the dealership because of a seatbelt it recall and did not take them long to service our car. I am very pleased and will continue to have our service done at Elco even though we live 20 miles from it. It is worth the drive to have nice people to deal with. Our salesman was exceptional and the service man was also. Thanks Sondra Waller More

I had a great experience with Elco! I did plenty of research when choosing my new car, but they were definitely the place I went when I decided to purchase due to overall experience and pricing. Mike research when choosing my new car, but they were definitely the place I went when I decided to purchase due to overall experience and pricing. Mike was very helpful and not too pushy as I was making my decision. In fact, all of the employees there went out of their way to be friendly and helpful. They kept in touch during my purchase and after. I definitely recommend this dealer. More

Dealing with Roger was a pleasure. While I normally dread purchasing a new car, Roger made me feel like a valued customer instead of someone which he could push a sale upon. When I picked up the car, it was purchasing a new car, Roger made me feel like a valued customer instead of someone which he could push a sale upon. When I picked up the car, it was clear that Roger had spent considerable time in preparation for going thru the features of the car with me. In doing that, it was clear to me that I was dealing with an individual that cared about the quality of his work, and the impression that he was leaving with me, the customer. I cannot say that I've ever felt that way upon leaving an auto dealership. My wife and I will soon be returning to purchase another new car from Roger in the very near future. More

Fantastic overall experience. Friendly knowledgeable staff. Fast process all the way through with excellent communication. The negotiation process was low to no pressure and very straight forward. Be staff. Fast process all the way through with excellent communication. The negotiation process was low to no pressure and very straight forward. Best car buying experience I've ever had. I left with a car I love, at a price I'm happy with, a very good deal on my trade in and knowledge of every feature and capability of my car. More

Jim McCormack and the team at Elco were extremely helpful and professional! Buying a vehicle has never been so easy and enjoyable. In a time when customer service and follow up can be somewhat lacking, Jim M and professional! Buying a vehicle has never been so easy and enjoyable. In a time when customer service and follow up can be somewhat lacking, Jim McCormack exceeded all expectations. I will highly recommend Elco and Jim McCormack! More

Another great experience with Elco. That wouldn't be possible without the outstanding guidance from our sales person, Jim McCormick. A complete and true professional. Jim is always prepared to get the possible without the outstanding guidance from our sales person, Jim McCormick. A complete and true professional. Jim is always prepared to get the deal done. He listens to what the customer wants and doesn't try and sell you something you do not need or want. He finds the right fit with the customer in mind. More

This dealership always make you feel welcomed to be there. Brian and Cort have made the experience of buying a new car great. From great pricing and having patience for the customer to make the right d there. Brian and Cort have made the experience of buying a new car great. From great pricing and having patience for the customer to make the right decision, I will recommend these sales people and dealership to everyone! Dale McIntyre More

Had a great experience when buying our new Equinox. Very friendly and helpful without the pressure! We would reccommend working with Chris and will definitely suggest friends and family to visit Elco for a friendly and helpful without the pressure! We would reccommend working with Chris and will definitely suggest friends and family to visit Elco for any new car needs in the future. We give this place 2 thumbs up! More

Les Pirtle was excellent in researching and helping me to find the vehicle that best meets my needs. Les took significant time listening to my wire and I and looking at the best vehicle at the best price. find the vehicle that best meets my needs. Les took significant time listening to my wire and I and looking at the best vehicle at the best price. We explored used vehicles and new vehiles, small suv and full size suv models before finally picking te Chevrolet Traverse. We have been thrilled with the choice and the continued suppot from Les and Elco. More