I tried to buy a car from the this weekend. Went through the whole sales and finance process. Got the car cleaned, detailed and my phone synced.
When I was in the car, turning the key in the ignition, Ryan Plunkett came running from his office - told me I could not have the car, took me out of it, got the keys back and cancelled all the paperwork.
I have never been so humiliated.
Unprofessional, poorly trained and rude.
I hope I will never have to set foot in this store ever again!