East Bay BMW

Ben Simpson is very professional and courteous. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. I had a leg problem resulting in moving difficulty and he brought the paper to the waiting room for me. That is excellent. More

We bought our BMW from East Bay BMW dealer and been using their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. their services since day 1. We love their services and receive excellent services. Their employees and service advisors are courteous to our needs. More

It was easy to schedule. My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaini My service advisor was courteous and got both of my vehicles in on one day. The technicians did videos explaining the condition of parts and explaining the Service being completed. It was convenient that they covered Lyft services to and from my home. More

Ben provided excellent service. He made sure I had a loaner vehicle and kept me updated regarding my vehicle. He made sure I had a loaner vehicle and kept me updated regarding my vehicle. More

Hi, Ben is the best advisor at BMW in Pleasanton,the best personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 personality, and the most knowledgeable advisor you want to get help from!! Thanks Ben you're awesome🤗 More

Awesome customer service. Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! Myriam Flores was great. I had no appointment and yet she worked her hardest to get everything done that my car needed! More

Prompt service appointment, completed service in 2 hours, great service including knowledge of the cars and treating customers with respect great service including knowledge of the cars and treating customers with respect More

I had a great experience with the sales team while purchasing two cars in last two months! purchasing two cars in last two months! More

I brought in my 2021 X5 earlier this week to get a new set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, w set of tires, have some routine maintenance done, and to have an issue looked into…The workmanship was great and our service advisor, Ben Simpson, was terrific. More

Kier gets the job done with great communication. He keeps you in the loop on the status of your car. He keeps you in the loop on the status of your car. More