East Bay BMW

Everardo Diaz (Service Dept) was a pleasure to work with. The estimated wait time was accurate and clearly explained all the findings. The estimated wait time was accurate and clearly explained all the findings. More

The appointment times are set and confirmed quickly. The drop off process is pretty quick and painless. The drop off process is pretty quick and painless. More

The customer service that I received by Michael Angelo, was fast and very professional! Pretty impressive, and I am absolutely satisfied! was fast and very professional! Pretty impressive, and I am absolutely satisfied! More

Clear communication and swift resolution of my car issues. Highly recommend their professionalism and expertise. issues. Highly recommend their professionalism and expertise. More

I’ve trusted myBMW repairs to this dealership for 10 years now, overall great service recommended. years now, overall great service recommended. More

Bobby Padilla (Salesperson) & Daryll Farillas (tech specialist) were both awesome and made my experience as smooth as possible. specialist) were both awesome and made my experience as smooth as possible. More

I worked with Myriam Flores who was the Service Advisor and was very knowledgeable and attentive. I was only here for a warranty issue but I was treated like I had just bought and new BMW. I would recommen and was very knowledgeable and attentive. I was only here for a warranty issue but I was treated like I had just bought and new BMW. I would recommend Myriam and East Bay BMW for any BMW needs. More

Myriam was a pleasure to work with. She’s a great advisor and looks for the customers happiness. I hope I get to have her service anytime I come back. You have a superstar! She’s a great advisor and looks for the customers happiness. I hope I get to have her service anytime I come back. You have a superstar! More

Bruce Wong is my Service Writer. Great service experience and great follow up at the dealership. Highly recommended. Thank you again Bruce for all your help. Great service experience and great follow up at the dealership. Highly recommended. Thank you again Bruce for all your help. More

Jivan was an exemplary sales representative. From the moment, I walked in, he was attentive, detailed, honest, and helpful. As a BMW legacy owner, Jivan provided top tier customer service. I typ From the moment, I walked in, he was attentive, detailed, honest, and helpful. As a BMW legacy owner, Jivan provided top tier customer service. I typically receive great service as EastBay BMW, but I can confidently say working with Jivan was the best experience I’ve had thus far. Great team! More