Back

East Charlotte Nissan - Service Center

Charlotte, NC

4.0
184 Reviews

184 Reviews of East Charlotte Nissan - Service Center

Sort by
April 22, 2024

Alex Watson is The best worker & most attractive yet 1,0000% educated He’s a perfect example of comprehension skills and deserves a raise , promotion something Idc , His Aura makes you’re energy shift More

by Eric suttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

The management, Michael Harper, in service is very disappointing. How do you pay a diagnostic fee for a battery under warranty. It's a way for them to make money even for under warranty repairs. Take More

by mriddickm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Harper, Moe Asmar, Jordan Gibbs
August 16, 2022

Prompt service. Clean waiting areas. Knowledgeable and friendly staff. Service completed as expected and expeditiously. Please continue More

by treyandshaye53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jackson
Aug 19, 2022 -

East Charlotte Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2022

Long time Service Advisor Ron Traver had retired so this trip to East Charlotte Nissan's Service Department was my first experience with Lee Martin. Lee was great to work with and very communicative! The More

by WG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Martin
Jul 22, 2022 -

East Charlotte Nissan responded

Hello, thank you so much for your feedback about East Charlotte Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 07, 2022

I came in for service and was very pleased. Noland was informative and kept in contact with me during the process. More

by jack.bobeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pinckney
Jun 09, 2022 -

East Charlotte Nissan responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2022

I have so bad experience with this this service today morning. I have an appointment at 8 am but the people who work here take care of costumer which comes after me and where I ask why they tell me I mus More

by Nonna Zaitseva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Boby
Jun 03, 2022 -

East Charlotte Nissan responded

Hello Nonna, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at East Charlotte Nissan. We would like to make this up to you, if we still can. Please reach out to us at (704) 246-5743 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

April 05, 2022

Mr. Darrell Bacon was nice,kind and funny.He sold my mom a Sentra with a nice deal! More

by Talya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pinckney
Apr 07, 2022 -

East Charlotte Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at East Charlotte Nissan so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 04, 2022

Mr. Bacon was beyond amazing!!!!!!! I’m so happy I got the pleasure to be blessed with his service. He actually cares about the person purchasing!!!! More

by Shadarra.baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Bacon, Jordan Gibbs
Mar 06, 2022 -

East Charlotte Nissan responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2022

Efficient and courteous service;Efficient, Efficient and courteous service; Efficient, courteous service. Unplanned visit due to check engine light showing. It was a More

by coujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
name unknown
December 22, 2021

Very prompt and on time no long wait for my service and great customer service. More

by Kefael1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pinckney
1
...