East Syracuse Chevrolet

Place is very clean. Service writer was right there when I arrived. Took all the information and I was out in about a 1/2 hour Service writer was right there when I arrived. Took all the information and I was out in about a 1/2 hour More

Service department is always friendly and show a positive attitude. It’s always a pleasure doing business with them attitude. It’s always a pleasure doing business with them More

Absolutely a wonderful experience! Welcoming service staff, great accommodations in the lobby, by far one of the best cups of coffee I've had at a dealership and a regular at Starbucks Welcoming service staff, great accommodations in the lobby, by far one of the best cups of coffee I've had at a dealership and a regular at Starbucks! Trustworthy work! More

I like the car choices and really like. the.people. The salesman was extremely helpful, Alex was a great help. the.people. The salesman was extremely helpful, Alex was a great help. More

Each person we dealt with was knowledgeable, helpful, personable and very professional throughout the entire sales experience personable and very professional throughout the entire sales experience More

Exceptional attention paid to our customer experience. Whole team approach was thorough and caring without being pushy or overbearing. In the end we got a great deal at a great price. Thanks Dante, Brando Whole team approach was thorough and caring without being pushy or overbearing. In the end we got a great deal at a great price. Thanks Dante, Brandon, Dan D., Jacqui, and EJ for all your help👍 More

Transferred snow tires to summer tires. Tires were transferred properly and bagged in a reasonable time. 1.5 hrs. For 2nd time in a row, air pressure was off. Instead of recommended 38 p Tires were transferred properly and bagged in a reasonable time. 1.5 hrs. For 2nd time in a row, air pressure was off. Instead of recommended 38 psi on my Chevy Bolt, they were 35,35,32,33, according to the sensors just after I left. When I was filling them properly at home I found a valve cap missing. For $99 one would expect a little more diligence. More

A1 service, Maddie, Brian and crew was excellent from the time I dropped off my vehicle until I picked it up. I would definitely bring my vehicle here for service again! time I dropped off my vehicle until I picked it up. I would definitely bring my vehicle here for service again! More

Brian, was fantastic to deal with. He made us very comfortable, and worked with our schedule.We’ll be back for future vehicle purchases for sure. Great job!!!! He made us very comfortable, and worked with our schedule.We’ll be back for future vehicle purchases for sure. Great job!!!! More

Great experience with Carlos. He goes above and beyond. Knows how to treat people with care, respect, courtesy, and professionalism. He knows the GM product He’s a down to earth He goes above and beyond. Knows how to treat people with care, respect, courtesy, and professionalism. He knows the GM product He’s a down to earth type of person. He’s not overly pushy trying to make the deal. I sat with him and ordered a 2024 2500 HD and he was very patient even after I added and changed options on the order several times. Carlos spent the extra time with me to make sure I got everything I wanted on the ordered truck. He is such a pleasure to work with. West Herr is very fortunate to have a sales person with his experience, great personality and demeanor. Carlos was even able to get the service dept. to do a NY state vehicle inspection that was due in February. The rest of the staff at the dealership were very courteous and very helpful. The service Dept Rep Ashley went well above and beyond to get my vehicle in today for a NY state inspection. That is true customer service that I greatly appreciated because it saved me from having to make another trip to the dealership at a later time to have the inspection completed. The customer waiting area and customer bathrooms were modern, updated, and clean. Thanks for a great experience. More