Eastchester Chrysler Jeep Dodge

Eastchester Chrysler Jeep Dodge
4007 Boston Rd
Bronx, New York 10466

Sales: (718) 547-5500
Service: (718) 881-3115
Parts: (718) 881-3214

Manufacturers: Chrysler, Dodge, Jeep

Most Reviewed Employees
Robert Larosa Robert Larosa
Sales Professional
Martha Fakhoury Martha Fakhoury
Sales Professional
Jimmy Somma Jimmy Somma
Sales Professional
Robert Bruner Robert Bruner
Sales Professional
Javier Sierra Javier Sierra
Sales Manager
David George David George
Sales Professional
Mike Powell Mike Powell
Sales Professional
Nick Martone Nick Martone
Sales Professional
Rafael Castro Rafael Castro
Sales Manager
Wellington Rocafuerte Wellington Rocafuerte
Sales Professional
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free WiFi
Instant Financing
Parts Store
Rental Car Service Onsite
Television
Vending Machines
Quick Lube
State of the Art Service Shop
NYC Subway Station Right up the Block
NYC Bus Stop Right out Front

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
357 Reviews
Eastchester Chrysler Jeep Dodge

Overall Score: 5 Star Rating4.8



About Eastchester Chrysler Jeep Dodge
Certified: Eastchester Chrysler Jeep Dodge
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Eastchester Chrysler Jeep Dodge has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Eastchester Chrysler Jeep Dodge
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? At Eastchester Chrysler Jeep Dodge in Bronx, NY we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service!

Browse our new and pre-owned inventories, and don't forget to view our latest specials and promotions. If you can't find your dream vehicle, simply complete the CarFinder form and we'll begin the search for you! Better yet, you'll automatically be notified when matching inventory arrives.

Eastchester Chrysler Jeep Dodge's sales staff is here to answer your questions related to inventory, service, parts, financing and more. Stop by or call us at 718-547-5500!


Ervesj
5/16/2012 1:43:42 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Martha Fakhoury

My Review of Eastchester Chrysler Jeep Dodge:
Wonderfull people to work with and they seem to love what they do sell cars. Martha took the time to explain all details with my wife and I. Always keeping in contact with us doing the process.

Share on Facebook

Was this review helpful to you? Yes | No
awhich
5/13/2012 7:04:17 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John F. Kennedy, Cecil Sarpong

My Review of Eastchester Chrysler Jeep Dodge:
I was referred to this dealership by a family friend who has been doing business with them for 15 years. My family friend told me they would take care of me and that they did. Cecil was patient, knowledgeable and confident while showing me my first new car. Once I picked a car he worked through lunch in order to make sure I was able to complete the car buying process as soon as possible so I could begin to enjoy my new Jeep. Cecil pointed out nice places right across the street for me to pick up lunch. Cecil proved to be very diligent and detailed oriented without cutting corners. I would also like to thank the fiance director who worked to make sure I was able to get a monthly payment that would fit into my budget and discussed different options of managing payments which was very solid advice.

So my experience was flawless, with all that went into me getting my new Jeep (trading my old Jeep, picki out the new one, test driving, completing paper work, updating insurance, obtaining registration, gasing up the jeep, cleaning and transferring plates). I was made to feel very comfortable; able to catch the yankee game in the lounge with comfortable seating and was offered free coffee. Plus the bathroom was very clean and they had a children's play area.

So In short they seem to have thought of everything when it comes to making sure when you leave you will leave with a car that you love with no fuss or frustration. Again my experience can best be described as enjoyable, friendly and flawless.

Share on Facebook

Was this review helpful to you? Yes | No
victor14g
5/10/2012 1:38:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rafael Castro, Massiel Cueto, Javier Sierra

My Review of Eastchester Chrysler Jeep Dodge:
This's my second vehicle I have purchased in this dealer.The reason I keep coming back,the service,willing to help you, giving you a 100% to make sure the deal go thru
smooth and easy. This time a very young lady,very profesional,willing to help me make a decision in my new car, with her patience and positive personality,of Massiel Cueto I was able to make my purchased of a Dodge Journey Crew 2012. Of course that was also possible with a big help of my friend, and Profesional Sales Manager Rafael Castro. He was able to give me a great price,and Javier Sierra found the lowest finance loan for my new car. To Rafael Castro,Massiel Cueto,and Javier Sierra, you guys stay very late that night to make my dream come thru. All my Respect,Great Team. I'm a very happy customer.


sincerely yours
Victor M Rodriguez
917 923-1951

Share on Facebook

Was this review helpful to you? Yes | No
frankorlando1977
5/9/2012 11:21:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Massiel Cueto, Robert Larosa

My Review of Eastchester Chrysler Jeep Dodge:
Robert was excellent. He was training Massiel at the time and not only did he help me get into the car I wanted, but he also got me the price I was looking for. During the whole time, he was teaching Massiel how to properly handle a new client and provide friendly, upbeat service. The noteable part of that process is that his process did not significantly increase the time that I had to spend there and it seemed that Robert was very thorough in teaching her. I believe that Massiel will become an outstanding salesperson after having been mentored by Robert.

Massiel was very helpful as well and helped me to evaluate the 2 models I was looking at through walk-arounds and test drives.

All in all, I drove away last Wednesday in a brand-new Challenger RT, inthe color that I wanted, LOADED. I feel good about the price I paid and I am VERY VERY happy with the vehicle.

I would suggest to anyone reading this that if you are looking for a new car, look no further. Call Robert LaRosa and he will put you behind the wheel of the car you want, at the price you need.

Share on Facebook

Was this review helpful to you? Yes | No
aribarkan
5/8/2012 7:55:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Larosa

My Review of Eastchester Chrysler Jeep Dodge:
Robert was very helpful in presenting several options for the car we wanted, was patient, helped us quickly locate a car (same day) that we decided on and gave a fair price. Most importantly, when a minor scratch appeared on a bumper guard before I took the car, he offered to swap it out and followed up promptly to get it done. When I stopped by to have the it done, he was quick and helpful.

Share on Facebook

Was this review helpful to you? Yes | No
ljmjr36
5/8/2012 12:21:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Martha Fakhoury

My Review of Eastchester Chrysler Jeep Dodge:
Dealship along with Martha was very helpful and I would like to really thank Martha for all the help on the purchase of the auto.

Share on Facebook

Was this review helpful to you? Yes | No
farissaah
5/8/2012 11:11:10 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nick Martone

My Review of Eastchester Chrysler Jeep Dodge:
Very pleased with sales process. Pricing was extremely competitive with other dealerships and the team worked hard to source the right car for me. They also delivered the car to my home which was very helpful. I would definitely recommend Nick Martone and ECJD to others. Also, thanks to Tammy Hecht for continuing to follow up with me until I came in to buy.

Share on Facebook

Was this review helpful to you? Yes | No
davendra
5/4/2012 11:36:46 PM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Javier Sierra

My Review of Eastchester Chrysler Jeep Dodge:
I would never do business with this dealership again nor will I ever recommend anyone to go there. Mr. Sierra made me wait from 11am to 4:30pm to deal with my financing. I saw him at 11am, he told me he will be back in 15 to 20 mins. I saw him again around 4:30pm. He didn't even apologize to me for making me wait so long.

That wasn't the bad part. I went back the following week to cancle my carfree care and ding shield (which he lied to me as being free) but he refuse to cancle these optional service, even though the contract clearly says I can cancle these services anytime.
I will contact the manager now and if no help is received I will resort to the media and legal actions.

I think if this financing representative is not apart of this dealership, it would be a better place because I worked also with Teronie Lamonth and he is very professional.
Stay away from Sierra, beware of him......

If I get help, I will surely come back and update this post

Share on Facebook

Was this review helpful to you? Yes | No
MADELINEV
5/4/2012 12:33:09 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Wellington Rocafuerte

My Review of Eastchester Chrysler Jeep Dodge:
COMPRE UN JEEP LIBERTY MI VENDEDOR FUE MUY AMABLE, ME CONTESTO CON CLARIDAD MIS PREGUNTAS Y SI RECOMENDARIA AMIGOS Y FAMILIARES PARA EL DEALER ..... MIL GRACIAS WELLINTON ROCAFUENTE.....

Share on Facebook

Was this review helpful to you? Yes | No
arnoldseth34
5/3/2012 10:44:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jimmy Somma

My Review of Eastchester Chrysler Jeep Dodge:
My wife and I purchased a Dodge Journey form this dealership. We are very happy that we went to Eastchester Chrystler Jeep Dodge. The staff is very courteous. The gentleman we worked with is Jimmy Somma. He was very professional in the way he conducted business with us and we felt very comfortable doing business there. He did not push us to buy the vehicle, instead he gave us the information we needed to choose the right velicle and no pressure to buy. At the end, we drove out with our new Dodge Journey and most of all, the price is unbeatable. I will recommend this dealer and if you meet with Jimmy, then you will have the same experience.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>