Eastern Shore Toyota

My husband and I went to Eastern Shore Toyota just planning to look around and we left with a brand new Toyota Highlander. Our salesman was Stacey Conley and he was excellent. He handled every single planning to look around and we left with a brand new Toyota Highlander. Our salesman was Stacey Conley and he was excellent. He handled every single request that we had in a timely manner. He was very professional, polite, patient, friendly and personable. He also worked very hard to get us a reasonable price for the vehicle. I love the vehicle and we are very pleased with our decision to purchase from Eastern Shore Toyota. More

The customer service was awful. The salesmen insulted me for what he offered on my trade-in. When I asked for my keys they would not return them, I had to ask 6 times and be ugly for them to give my keys ba for what he offered on my trade-in. When I asked for my keys they would not return them, I had to ask 6 times and be ugly for them to give my keys back so I could leave. The dealership makes you feel like you are trapped into buying a car because they would not let me look around the lot before having to speak with someone. I will not ever recommend anyone to Eastern Shore Toyota. More

Best car buying experience ever! Everyone we met was friendly and helpful. I recommend this dealership to anyone looking to purchase a new or used vehicle. You will not regret it! I traveled over an hou friendly and helpful. I recommend this dealership to anyone looking to purchase a new or used vehicle. You will not regret it! I traveled over an hour to visit this dealership. This was my first time there and I plan on returning for every vehicle purchase in the future. More

I recently bought a 2012 Camry Hybrid from Stacey Conley at Eastern Shore Toyota. It was by far the best car buying experience I've ever had. The most important thing to Stacey was that I bought exactly wha at Eastern Shore Toyota. It was by far the best car buying experience I've ever had. The most important thing to Stacey was that I bought exactly what I wanted...and I did. I never felt any pressure and got a great deal. I highly recommend Stacey and the dealership. I LOVE MY CAR! More

Great service, friendly staff, and interaction with the customer are key for a return customer. This was the second vehicle I purchased from this dealership and I will most likely return for future purchas customer are key for a return customer. This was the second vehicle I purchased from this dealership and I will most likely return for future purchases. More

I was looking for a new (atleast new to me) car, that was more dependable and better on gas than my Jeep. I searched all around Pensacola, where I live and found nothing I liked. I looked online and found th more dependable and better on gas than my Jeep. I searched all around Pensacola, where I live and found nothing I liked. I looked online and found the car I have wanted for years! a 2004 Scion xB! I was very excited until I saw it was over an hour drive from my house.. But I figured it wouldn't hurt to call about it. I was dicrected to Stacey Conley who was very friendly and answered all my questions. I decided to make the drive with my boyfriend out there to see the car. Stacey worked with me about what time I was able to come. the sales department is open a lot later than I expected which helped a lot! When we got there he was very nice and introduced us to Kubi, the man that actually showed us the car. the car was like new inside and out. When we went inside to talk number, I don't feel like they were trying to pressure me into buying it just so they could make a sale. They worked with me, and my bank, and insurance company A LOT! I couldn't take it home that night, but they held on to the car for me and after I made MANY phone calls, to the bank.. eastern shore.. my insurance company..and my father, who was going to be on the title as well.. they offered to drive the car to my house in Pensacola at 930 at night!! I was completely blown away by the offer, my schedual was so busy it would have been days before both me and my dad could have made it out there. they even dealtailed it and filled it up with gas before the delivered it! I feel like they did EVERYTHING they could to give me this great car, at a great deal, witht he best coustmer service ever! I called Wednesday morning, and had the car by Thursday night. Its been almost two months and my car is still perfect! Stacey and Kubi are the best, I have the care I have wanted for the past 6 years, and its all thanks to them! More

OUR SALESMAN WAS EXCELLENT. HE EXPLAINED EVERYTHING ABOUT THE TACOMA, WARRANTY, WHAT WE SHOULD EXPECT PERFORMANCE WISE. TOOK A TEST DRIVE. OUR FINANCE SALESMAN WAS EXCELLENT ALSO. THE WHOLE EXPERIENC ABOUT THE TACOMA, WARRANTY, WHAT WE SHOULD EXPECT PERFORMANCE WISE. TOOK A TEST DRIVE. OUR FINANCE SALESMAN WAS EXCELLENT ALSO. THE WHOLE EXPERIENCE WAS GOOD IN EVERYWAY. WE WOULD RECOMMEND THIS DEALERSHIP AND THERE EMPLOYEES, BECAUSE EVERYONE DEMONSTRATED WHAT CUSTOMER CARE IS ALL ABOUT. More

My Husband & I found Stacey Conley to be very accomodating in showing us different models. He was friendly , pleasant and very patience as we were unsure of what type of car we wanted to purchase accomodating in showing us different models. He was friendly , pleasant and very patience as we were unsure of what type of car we wanted to purchase. We took up a lot of his time but finally found the car we wanted. We were very pleased with our dealing with your car agency and enjoyed working with Stacey. More