Ed Martin Nissan

This is the second vehicle we have bought from Ed Martin Nissan. Everyone is super friendly and helpful. Next time I need a new car I will be back! Nissan. Everyone is super friendly and helpful. Next time I need a new car I will be back! More

Nice customer service, nice staff, nice financing and nice manager! Keep the good attitude up guys. nice manager! Keep the good attitude up guys. More

The dealership is very clean and tidy, with super friendly staff. Ken made purchasing my new 20244 Kicks not only easy but he was professional and a pleasure to work with. friendly staff. Ken made purchasing my new 20244 Kicks not only easy but he was professional and a pleasure to work with. More

Pretty easy to work with. They showed me plenty of options with detailed information. Got me the car I wanted They showed me plenty of options with detailed information. Got me the car I wanted More

Kenneth was very personable and knowledgeable. He was patient and explained the car and financing. He was patient and explained the car and financing. More

DO NOT TRUST THIS DEALER I purchased a vehicle in January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that January 24'. Two weeks after purchasing, we began experiencing noise from the belts. After taking it in to get serviced, the mechanic discovered that someone had broken a bolt that holds the tensioner pulley off into the motor, drilled it out, filled the hole with JB weld, and then put a bolt back in. This was used to hold our entire pulley/belt system together. Of course, the JB weld gave out and our entire system shifted out of place and began grinding together. The car has been sitting for over 3 months as it cannot be safely driven. I am so thankful the entire system didn't fall apart while driving with my kids. I contacted the dealer after seeking legal consultation and requested that they purchase the vehicle back at my principal balance, which would still put me out thousands of dollars. Although this is the most ETHICAL thing to do as it was sold to me in an EXTREMELY unsafe condition and could have caused bodily harm had we not found the problem so quickly, I was told they were not willing to agree to any arrangements to mend the situation. The last 4 months have been extremely devastating to myself and my family. The lack of integrity, customer service and overall compassion for a human being after making a terrible business transaction at this dealership is disgraceful.  More

This is my forth time dealing with Ed Martin and just like the last, this dealership is the best in Indy. All the employees from Mgr. to shop worker are very professional, courteous, and knowledgeable! I like the last, this dealership is the best in Indy. All the employees from Mgr. to shop worker are very professional, courteous, and knowledgeable! I lost track of all the wonderful things that were done without prompting. More

Karisa was very professional and took time to explain everything in detail. I was absolutely impressed with her knowledge about the car and the dealership. She was through and followed up with me each ti everything in detail. I was absolutely impressed with her knowledge about the car and the dealership. She was through and followed up with me each time. Karisa, is a huge asset for Ed Martin Nissan!! More

Seamlessly process. Caleb was super kind, solve all my questions, gave me advises that have been really helpful Caleb was super kind, solve all my questions, gave me advises that have been really helpful More

Friendly, helpful, welcoming, teamwork, comfortable, not pushy, and excellent customer service. We felt very welcomed and appreciated. When one person stepped away, another stepped right in. pushy, and excellent customer service. We felt very welcomed and appreciated. When one person stepped away, another stepped right in. More