Empire Chevrolet of Huntington

My fiance bought a 2004 Chevy Silverado in August and it has now been back for the same repair four times with no results, the first time it spent over a month in the shop. Also, because they did not have a has now been back for the same repair four times with no results, the first time it spent over a month in the shop. Also, because they did not have a work vehicle loaner available they rented a truck for him from Hertz who promptly charged us the $331 rental fee and we still have not seen that money returned to us by Chevy despite numerous promises to do so from various people. While the staff has been pleasant and friendly, they have also accomplished nothing with regard to resolving the issues with his truck. Furthermore, they are not interested in diminishing their sale in any way by putting him in a later model truck, explaining repeatedly that they can't lose money on the sale. Apparently no one cares that our family has lost money and time as a result of the service department's incompetence. Will never ever recommend this dealership to anyone. Incredible disappointment and headache. UPDATE: This incident took place over the course of September through December. The final incident took place a few weeks ago when my fiance's entire brake system failed. At that point, Vinny from Atlantic Chevy worked very hard along with Brandon in the Used Cars Sales Department in Huntington and put my fiance in a 2009 Chevy Silverado with only about 20,000 miles on it for close to the same payments he was making on the piece of junk 2004 Silverado that kept breaking. My sincere gratitude goes out to these two individuals who restored our sanity by putting our family in a safe vehicle. Thank you very much to them! More

bougtht a used truck 3 weeks later the driveshaft broke away from the rear had truck taken back to HC for repairs 30 days later i get the truck back the next day the transmission leaking bring truck back a away from the rear had truck taken back to HC for repairs 30 days later i get the truck back the next day the transmission leaking bring truck back again 2 day later tranny leaking again on the way back driveshaft comes apart again. while they worked on my truck they rented a truck for me i got billed over $300 and it still hasnt been refunded AFTER I WROTE THIS REVIEW THE DEALERSHIP TOLD ME TO STOP WRITING BAD REVIEWS OR THEY WOULD TERMANATE OUR RELATIONSHIP GUESS WHAT THEY LOST MY FAMILYS BUSINESS MY BOSSES BUSINESS AND ANYONE WE CAN TELL the parent company (alantic chevrolet) took over the repairs vinny barbato from alantic chevy and brendon from chevrolet of huntington went above and beyond to make things right by getting me out of the lemon and into something safe More

Robert was helpful in many ways. He was courtious and respectful and he was "down to earth". He wasn't pushy and trying to "sell" me a car. He listened as we discussed the options and then he worked to respectful and he was "down to earth". He wasn't pushy and trying to "sell" me a car. He listened as we discussed the options and then he worked to point out the right car for me. In areas where he wasn't sure of the answer or process, he sought out help from the more experienced personnel. My purchasing experience was great. Thanks. More

Gina was one of the best sales people I have ever worked with. She was honest and fair and she did a great job getting me into the car of my dreams. She knows her product and was great showing me around th with. She was honest and fair and she did a great job getting me into the car of my dreams. She knows her product and was great showing me around the car at delivery. I would highly recomend her to all of my friends! I am back with Chevy and very happy!! Jerry was a perfect choice for sales manager. He works well with his team and did a great job for me! Jerry I will be a customer forever..... More

Gina was my salesperson. She kept me abreast of the"search" for my particular car. She also took me on a tour so that I knew exactly what the color looked like. At all times was she in touch with the"search" for my particular car. She also took me on a tour so that I knew exactly what the color looked like. At all times was she in touch with me as to searching for my car and even when she was not in the office, called to let me know what time the car would be ready. She was very thorough. As was the other 2 men I dealt with. More

In and out the door same day. Had many cars/colors to choose from. Test drove car and staff was very nice. Did not feel pressured choose from. Test drove car and staff was very nice. Did not feel pressured More

Priscilla was beyond helpful. She spent hours with us and made sure that we left with the car I wanted. She even called another dealership to have them bring over the SUV with the black exterior and interior made sure that we left with the car I wanted. She even called another dealership to have them bring over the SUV with the black exterior and interior. Before we pulled away from the dealership, Priscilla got in the suv with us and went over all the features and how to use them. She helped set up the xm radio stations with my preferences, called onstsar to set up the account and she even set up my Bluetooth. I'm extremely grateful to Priscilla for both her time and attention to detail. I will def. recommend this sales associate and dealership to family, friends and coworkers. Matt from the financing department was also very helpful and took time explaining all our lease options and payments. More

Stopped in to show my Wife the Equinox and get a broucher. Priscilla meet us at the door and the rest is history. Priscilla was very very nice and helpful. (I get turned off by pushy sales people, broucher. Priscilla meet us at the door and the rest is history. Priscilla was very very nice and helpful. (I get turned off by pushy sales people, so I liked Priscilla right off.) We went for a test drive and that was it. Dan helped us with the extended warrenty and also financing and even consoladated my old loan with the new one. Dan was very helpful. My Thanks to Chevy of Huntington. Bill Donahue More

This dealership went above and beyond to make sure I was taken care of properly. Priscilla not only arranged for the quick delivery of my Corvette but made sure that all that was needed was taken care of,GR taken care of properly. Priscilla not only arranged for the quick delivery of my Corvette but made sure that all that was needed was taken care of,GREAT personality with a touch of Class and salesmanship, a combination that can only mean success for both customer and dealership. More

My previous two cars were a Subaru Legacy and a Subaru Outback. After 16 years of owning a Subaru I decided it was time for a change. I did my research, looking up all the major brands, their offerings, Outback. After 16 years of owning a Subaru I decided it was time for a change. I did my research, looking up all the major brands, their offerings, their safety records, their trims and options, the whole-nine-yards… and eventually I decided on the 2012 Chevrolet Equinox as the vehicle to go with. The car looks great, has the amazing MyLink feature, and frankly I kind of liked the idea of buying American (what with our auto industry on the mend!). I initially started out with another dealership, looking around and asking a few questions. After talking to my wife that afternoon, we decided to see the car together and take it for a test drive, but since it was the same day and I didn't want to go back to the same dealership twice (i.e. look desperate), I chose to go to the next closest one, which was Chevy of Huntington. There I met Priscilla who showed me their selection and took me for a test drive. By the time I made the decision to actually buy a car, as opposed to just seriously considering it, it was already late June and needless to say, finding the car you want at that point in the model year is almost next to impossible. That said, however, after a few follow-up calls from Priscilla and one of their sales managers (Andrew), I found myself in the dealership seeing what was available. My initial requirements (2LT, not black or white, no leather, and no additional options) were tough to match, but to his credit Andrew spent some 3+ hours working with me in an attempt to find what I was looking for. During that process, he must have searched every dealership in a 500 mile radius, sending out requests for "swaps" with other dealerships in an attempt to find something close to what I was looking for (at one point he even sent a request to a dealership in North Carolina. I live in New York). Ultimately what I wanted simply wasn't to be found... Anywhere! After exhausting that process, which included several more hours of their time, I once again met with Priscilla, both of us determined to find a car I would be happy with (my Subaru was due for inspection at the end of July and no way was it passing… so waiting for the 2013’s was not an option). So work together we did and after another hour or two going over what was available, doing search after search, we eventually did find a car that I was both happy with and was available. In fact, that car turned out to be about $1500 cheaper than the ones I was originally looking at and had agreed too. All in all, I could not have been happier with the time they devoted to me and the patience they extended me during the countless searches and swap requests they did on my behalf. They worked hard to put me in the right car and I appreciated that. Finally, no review would be complete without a mention of the all important price-tag and here again they came through. Without going into all the details they offered me what I considered to be an extremely competitive price on the car and then to further smooth out the deal, they offered me as much or more than any other dealership I had spoken to for my trade. So, at the end of the day, I love my new car and I’m delighted to say that the process went much better and much smoother than my previous Subaru purchases… all for a price that I felt good about paying for the car. Thank you again to everyone at Chevy of Huntington More