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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

July 05, 2023

Stefanie was patient, helpful, and courteous as I considered a few different vehicles. She made the process as painless as possible. Thank you. More

by AMELOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Asaro
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that Stefanie provided you with patient and helpful service during your vehicle search. We appreciate your business and hope to see you again at Ertle Subaru!

July 05, 2023

Brought my car in to get bushings put on a couple of months ago and 1 failed had to come back again didn’t have any appointments had to wait 3 days before getting back in. And now I’m having similar pro More

by robertkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jul 07, 2023 -

Ertle Subaru responded

Thank you for bringing this to our attention. I apologize for any inconvenience you experienced with your vehicle and would like to ensure we get this ongoing issue resolved. Please reach out to me directly when you can. Thank you, Tim Kelly - Service Manager - 570-213-4050

July 05, 2023

Fast service, they managed to see my vehicle the same day i called about issues with my e-brake. More

by weckeljr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry, Vincent Ashley, Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thanks for the great review of Ertle Subaru! We are glad to hear that our team took care of your service issue quickly. Drive safe!

July 05, 2023

This is a family dealership that I feel I can depend on. Great service every time I visit for work to be done. Love getting the free annual inspection. More

by INDIALADYUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Alia Irizarry
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad to hear that you can rely on Ertle Subaru and that our service has been stellar every time. We appreciate your business and look forward to your next visit. Drive safely!

July 04, 2023

Vincent and Ertle helped me out of a bind. I was in the Poconos visiting family and my car started giving very strange warnings. This was on a Thursday and I *had* to leave for Pittsburgh th More

by Ethan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jul 05, 2023 -

Ertle Subaru responded

Ethan, thank you for the review! It's great to hear that Vincent and the Ertle Subaru team were able to fix your car quickly and get you back on the road safely. We appreciate your support and are wishing you safe travels!

July 04, 2023

Great customer service service advisor Nicholas was great got me in there the same day that I had the problem and had a loaner car ready for me What more can you Ask From your dealership thank you. More

by vtsan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that Nicholas provided a seamless and professional service experience. Drive safely, and we hope to see you back again at Ertle Subaru!

July 03, 2023

They are always pleasant to deal with I have never had an issue while getting my vehicle serviced More

by dlbpjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Nick Gouny
Jul 05, 2023 -

Ertle Subaru responded

Thanks for the great review of Ertle Subaru! It is our pleasure to work with you!

July 03, 2023

We are very happy with the services from Ertle Subaru. Tiffany Entler and Tim Kelly are simply the best to work with. Ertle Subaru will always be our service center. In addition, we will keep buying our c More

by chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tim Kelly
Jul 03, 2023 -

chilly14 responded

Thank you, Tiffany and Tim, for being the very best at what you do, I will see you guys soon.

Jul 03, 2023 -

Ertle Subaru responded

Thank you for the review! It's nice to hear that Tiffany and Tim were great to work with. The Ertle Subaru crew is grateful for your business, see you next time.

July 02, 2023

Tiffany and Tim Kelly are an absolute pleasure to work with. They are honest people. I would for sure keep coming back. More

by Chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tim Kelly
Jul 03, 2023 -

Ertle Subaru responded

Thank you so much for your kind words about Tiffany and Tim! We're glad to hear that they provided you with a positive experience at Ertle Subaru. We appreciate your support and look forward to seeing you again down the road!

July 02, 2023

The dealership and staff are very efficient and attentive to your questions. They keep you informed on the progress of your service. More

by pc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
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