Fair Oaks Ford

Bad to the Bone 5 Star My husband and I agreed that this was the best customer service in car sales we have ever encountered!!! High rating to customer service on their prof My husband and I agreed that this was the best customer service in car sales we have ever encountered!!! High rating to customer service on their professionalism and knowledgement. Bob Wojtan's deliverance of kindness and understanding is what every car buyer dreams of and we couldn't be more satisfied with our experience. Every customer service representative we encountered throughout the sales process went above and beyond their capabilities to help us find the perfect car and work diligently to process the affordable finance outcome. Serafin C. and Steve S. are top shelf in their field. A 5 star dealership!! More

Service oriented and available Reached to find a way to "Yes" rather than the typical " we don't do things that way" approach from some dealers, The COSTCO program is a little comp Reached to find a way to "Yes" rather than the typical " we don't do things that way" approach from some dealers, The COSTCO program is a little complex; but we worked through the details.Questions asked were dealt with and there was not an attempt to dodge questions. Once car was located; Pam was able to move delivery along promptly. Other people in the dealership were supportive in nature and helped move the process along. This is clearly a solid dealersship with a good reputation over mant years. More

Highest Praise An absolute pleasure to work with. Gio was professional and knowledgeable. He had the answer for every question I asked about the car I was interested An absolute pleasure to work with. Gio was professional and knowledgeable. He had the answer for every question I asked about the car I was interested in, located the exact configuration I was looking for at a nearby lot, and got it transported over. When it arrived on his day off, he came back in to oversee everything. Bob, Steve, and the rest of the folks over there were great too. Why did I buy from Fair Oaks? Truth be told, initially I just wandered in. I've visited other dealerships over the past few months where I was ignored, subjected to irritating high pressure sales tactics, etc. Fair Oaks was a different experience. I walked in, was treated professionally, and bought a new car. I will absolutely be back for service in the near term and auto purchases when I am next in the market. More

Easiest new car purchase ever! After lots of changes from Explorer to Edge, from SEL to Titanium from black to cognac, Brandon Caudill continued to find samples for my wife and I to After lots of changes from Explorer to Edge, from SEL to Titanium from black to cognac, Brandon Caudill continued to find samples for my wife and I to see and sit in and drive. He searched other dealers numerous times to find the right vehicle for us and never slowed down. He was consistently cooperative and knowledgeable and explained everything clearly. When we got to signing papers, choosing aftermarket items and taking care of financing Bob and Steve were quick and efficient, going through all of the details with knowledge and humor that made us comfortable with our purchase, with them and with Fair Oaks Ford-Lincoln. I was impressed with how this purchase seemed easier than my other new car purchases and am sure that the personnel we dealt with made all the difference. More

Not your father's car salesman Excellent in every way. Extremely knowledgeable and very efficient dealership. Although I hate car salesman this was a great experience. They starti Excellent in every way. Extremely knowledgeable and very efficient dealership. Although I hate car salesman this was a great experience. They starting by sending me lots of emails so I sent them one that said "Chill; it's getting to the top of the list", and they chilled. Shortly afterwards I went and took the Continental for a test drive and fell in love. I am leasing a 2017 Lincoln Continental and absolutely love it. My old car is a 2001 Crown Victoria so I am finally joining the 21st Century and loving every minute of it. Thanks you guys! More

Excellent service and No pressure sales Enjoyed the experience with sales and Mgmnt.. No High pressure sales. Offered snacks and refreshments. Dealership was clean and had great accomodati Enjoyed the experience with sales and Mgmnt.. No High pressure sales. Offered snacks and refreshments. Dealership was clean and had great accomodations. Got a great car More

Over 20 years of outstanding service We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, We just bought the new Ford Explorer Platinum and I have to be honest, I'm not sure why we ever bother to look anyplace else. No matter where we look, we always go back to Fair Oaks Ford because they have always treated us so well. We have purchased our past several vehicles from Clint Schreiber and will continue to do so in the future. Clint is never pushy and always goes above and beyond to find us exactly what we want. He is patient even when we are "high maintenance." This time around we also had the pleasure of dealing with Bob Wojtan. Bob took the time to explain all our options to us but was still respectful of our time. I would highly recommend this dealership as well as Clint Schreiber and Bob Wojtan to anyone on the market for a new Ford or Lincoln. More

EXCELLENT SERVICE from Pam Hammersmith We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob W We purchased a 2017 EDGE Titanium and worked with Pam Hammersmith ( sales). We were allowed to test drive as long as we wanted. Also worked with Bob Wojtan and Steve Squilio. All did a great job. GREAT CUSTOMER SERVICE!!! More

Excelent Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this De Sales Man , Gio Pina , Did an Outstanding Job! Very friendly and professional. Overall, Everything was a great. I would surely recommend this Dealership to my friends. More

EXCELLENT SERVICE from Jeremy Bloom We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy anot We purchased a 2017 Explorer Platinum and worked with Jeremy Bloom. Great experience, fast service and the process was easy and smooth. Will buy another car/Suv from them when the time comes. More