Fallon Ford-Toyota

I brought truck in for an emissions recall because I couldn’t register my truck in ca. Iunderstand they are in nv but I can’t be the only ca customer with the closing of bishop ford I went to dmv and di couldn’t register my truck in ca. Iunderstand they are in nv but I can’t be the only ca customer with the closing of bishop ford I went to dmv and didn’t have the right form I called back and got they pleaded ignorance. I had to drive to Ridgecrest where the dealer was kind enough to fill out the form. If I had known that in advance I would have just gone there in the first place. Next I cancelled the transfer case service when I arrived. Guy said no problem but they did it anyway because “Greg screwed up but I can’t charge you” I was so impressed I didn’t check my bill. Big mistake not only did they charge me but they charged me for a diesel filter to service the transfer case. Lesson learned More

Joe was the best, excellent customer service. He was available for questions during my car purchase. I would recommend Fallon Ford Toyota to anyone looking for a car. He was available for questions during my car purchase. I would recommend Fallon Ford Toyota to anyone looking for a car. More

my truck said trailer light module fault. they diagnosed it for an hour and found a bad Fuse. I was charged $200 for a fuse I could have changed it 2 min but I was told it was the module. I they diagnosed it for an hour and found a bad Fuse. I was charged $200 for a fuse I could have changed it 2 min but I was told it was the module. I also ask for oil change, new air filter and tire rotation and spare tire replacement they did not rotate tires or replace spare and did not tell me they did not do it.. so I had to replace spare myself when I got home. More

Great service knowledgeable people and great deal with. Very helpful throughout the whole experience. Definitely worth the time there. Very helpful throughout the whole experience. Definitely worth the time there. More

I’ve only had my car serviced here since I purchased it- the service received has been fine and the customer service has been great from drop off to pick up, however, the 3 consecutive times I’ve asked for the service received has been fine and the customer service has been great from drop off to pick up, however, the 3 consecutive times I’ve asked for the technicians to not grab my roof while getting in or out has been ignored. Again, I have black fingerprints on my fabric liner that will not come out. I have experience in cleaning this before only to have the glue on the underside seep throughout and stain even worse. I will now be switching to another business for my car care More

Friendly and fast service. All of the staff is very nice and very professional. Great experience. All of the staff is very nice and very professional. Great experience. More

Estimate of time for service was bad by service agent . But work was great, I will continue to have my car serviced there 😃 But work was great, I will continue to have my car serviced there 😃 More

They were very nice to work with. They met my needs and I drove away in my new 2023 Toyota Highlander Limited within 45 minutes. They met my needs and I drove away in my new 2023 Toyota Highlander Limited within 45 minutes. More

Going to Fallon Ford/Toyota is always a good experience. These people treat you like family every time. Super polite and very professional. Me and my family have been going here for over 40 years. Kurt runs These people treat you like family every time. Super polite and very professional. Me and my family have been going here for over 40 years. Kurt runs a tight ship and is a great guy More

Took my Lexus in for routine service. They performed a thorough inspection of my vehicle and provided me with a printout that identified the key components. Brakes are needing to be repla They performed a thorough inspection of my vehicle and provided me with a printout that identified the key components. Brakes are needing to be replaced soon as does the air filter and gave me an approximation of how long this type of service takes. We scheduled an appointment for a few weeks out. He was very pleasant and answered all our questions. Before leaving the service technician gave me a token to use at a local car wash. Nice touch. More