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Family Ford of Enfield

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.6
1,505 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,505 reviews

June 08, 2024

The service I had done was on an F-53 chassis class a motor home. I feel they were very thorough and really good communication!! More

by bustolmatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 10, 2024 -

Family Ford of Enfield responded

Matt, Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

Helpful
June 06, 2024

Agnes is always prompt, courteous, very helpful, Takes care of my car whenever it needs a service probably. More

by Jcmusicrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Family Ford of Enfield responded

Thank you so much for your kind words for Agnes and for taking the time to leave us this wonderful feedback!

Helpful
June 06, 2024

My sales consultant, Andrew, worked kindly and diligently to see my recent truck purchase through to fruition. Family Ford of Enfield deserves credit for their ability to keep their word, and provide the exe More

by piercearrowgroup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team and look forward to working with you again.

Helpful
June 03, 2024

They got me in quickly and price was very reasonable. Very happy with work and level of service More

by FRANKIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Ford of Enfield responded

Thank you, Frankie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

Helpful
June 01, 2024

Great customer service. The transaction was easy and stress free. Would highly recommend Andrew, and family ford to anyone looking to purchase a new vehicle. More

by kirstenbeth0215
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Ford of Enfield responded

Kristen, Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Andrew and our team appreciate your business and hope to see you again soon!

Helpful
June 01, 2024

Greg took care of everything, as always. Outstanding employee. Eric, the main service tech who works on me car did an excellent job and got me on the road again! More

by DMCSWAINJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
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Jun 03, 2024 -

Family Ford of Enfield responded

Thank you for your very kind review. Greg and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

Helpful
May 31, 2024

Within minutes of entering, the jitters of car buying disappeared. Everybody there was very friendly and explained everything so well. They made it so easy. More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mcneal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Family Ford of Enfield responded

Melissa, We are very happy to hear Andrew provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 31, 2024

Snarky and rude Sales Manager. Try to get you to spend more money and were not willing to negotiate on price of vehicle. More

by rwprimitives
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Larouche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Genereux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Family Ford of Enfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
May 25, 2024

They were very helpful and responsive, professional and polite, when I left the dealership l had a big smile on my face More

by dorgan.michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Twigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Family Ford of Enfield responded

Thanks, Michael, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

Helpful
May 24, 2024

Very helpful employees with good selection of vehicles. Karina and Chris were a pleasure to work with. More

by samcloutier10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sarat, Karina Popoli-Sarat
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May 29, 2024 -

Family Ford of Enfield responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

Helpful
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