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Family Hyundai
Tinley Park, IL
9,520 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,520 reviews
November 03, 2025
Kristie was absolutely AMAZING! !! I will definitely refer her to everyone I know!! I will be back again and can’t wait !! I will definitely refer her to everyone I know!! I will be back again and can’t wait More
by melissa_krussell
Verified CustomerEmployees Worked With
November 02, 2025
Family Hyundai…. have completed this survey at least 3 times!!!! Please check your system!!!! Jerry Lacy is the BEST!!! have completed this survey at least 3 times!!!! Please check your system!!!! Jerry Lacy is the BEST!!! More
by CATHYMAYSJETER
Employees Worked With
November 01, 2025
A typical car dealer . Buyer Beware. I bought a new car. After getting home I realized the salesman had not honored the the trade allowance we had agreed on ( he did the s Buyer Beware. I bought a new car. After getting home I realized the salesman had not honored the the trade allowance we had agreed on ( he did the sales tax savings was part of the trade xx) the factory window invoice, by law, should be attached. Conveniently the invoice was on the reset floor. So it was the next day I realized I had purchased a tow hitch and first aid kit at a cost of approximately $450. My phone calls yielded no satisfaction. The finance office was busy, I when I was finally told I was next, I noticed a person was put ahead of me and I mentioned it to the finance rep he replied “you weren’t supposed to see that” More
by Jack
Employees Worked With
October 31, 2025
Service personnel are professional and courteous. My only complaint is the charge to use a credit card. My only complaint is the charge to use a credit card. More
by NAN7847
Employees Worked With
October 31, 2025
Al, Jerry & Maverick are awesome to work with. They make the sales transaction so easy. If anyone is looking for a Hyundai, please go to Family Hyundai in Tinley Park and meet with these gentlemen They make the sales transaction so easy. If anyone is looking for a Hyundai, please go to Family Hyundai in Tinley Park and meet with these gentlemen. You will be very happy. Also, their service department is excellent. More
by joseb40
October 31, 2025
Arrived to my appointment on time and was surprise to leave in under three hours. leave in under three hours. More
by carolynannwhite59
Employees Worked With
October 30, 2025
Cordial, very helpful. Made recommendations to keep my car running efficiently and maintain manufacturer service program. Knowledgeable and confident in his recommendations Made recommendations to keep my car running efficiently and maintain manufacturer service program. Knowledgeable and confident in his recommendations. More
by CLANNIE
Employees Worked With
Mike Major
