903 Reviews of Mike Majors
May 03, 2024
Not happy at all with the service I received this time; they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offer they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offered a loaner vehicle to get home and I live in Chicago, nor was I offered a loaner vehicle to get back and forth to work and to me that should be standard operating procedures. What I was exposed to while taking the El with the CTA was very very dangerous and taking an Uber got to be too expensive. When I spoke to one of my coworkers about this issue, he informed me that he always gets a loaner, no matter what dealership he goes to if he had to leave his car; he also stated that he had NEVER asked for a loaner it’s automatically given to him if they keep his car. He was very surprised to hear that not only I but my son and my daughter are NEVER OFFERED A LOANER. I told them that there is a reason for this, that there is an underlining DOUBLE STANDARD because he’s WHITE and we are BLACK. I’ve bought to vehicles with Hyundai and should be awarded the same courtesy given others to get a loaner with my is kept for almost a week. The dealership needs to do a better job at addressing this issue in my honest opinion….! More
Other Employees Tagged: Colin Simmons
April 22, 2024
The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us there they always take care of us make sure that our car is maintained well Bryan always takes care of us More
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Bob Ross, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Marc Dabaco , Brian
April 16, 2024
Fantastic service department would come again. I was treated very well. I bring all my vehicles here I was treated very well. I bring all my vehicles here More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer
April 11, 2024
Service was as always. Professional and precise as I have always experienced from Family Hyundai Professional and precise as I have always experienced from Family Hyundai More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer
April 10, 2024
Good service great people to work with no pressure to buy something thanks again bb something thanks again bb More
Other Employees Tagged: TJ Schmitt
April 10, 2024
In the need of a jam, family Hyundai was awesome to get us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and beyond- Al over at family has been amazing to work with, always gracious assit with what we are looking to do- hands down the best More
Other Employees Tagged: Graham Watson, Al Pellizzeri, Michael Kratschmer
April 01, 2024
All went extremely well, and I was very very happy. It was the Most Joyful Experience A Person Could Possibly Be A willing Participant Of. It was the Most Joyful Experience A Person Could Possibly Be A willing Participant Of. More
Other Employees Tagged: TJ Schmitt, Michael Kratschmer