Jack Parsons is the friendliest, easiest car salesman we ever met. He is trusworthy and up front and he was able to get our daughter into a brand new vehicle. i recommend anyone buying a KIA, see Jack Parsons, he will get you the best deal and treat you with respect.
Thank Jack!

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Tom Howe with Family Kia in St. Augustine was fantastic. He made the whole process so simple. Excellent and friendly customer service, plus he got us a great trade price and a much lower interest rate than another place I visited. The whole experience was so good, we would recommend Tom and Family Kia to others.

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Great dealership, Management, Sales persons, Financing, Parts, and Maintenance. If I had questions they answered them. If I had problems they fix them. If I needed something they got it for me. Worked very hard to get me what I wanted. And I will be back again as well as anyone else I know looking for a new or used car. Thank You

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Our neighbors recommended Family Kia and Tony DaSilva in particular as a top salesperson..we were very pleased and satisfied with their recommendation! Tony is very knowledgable, personable, patient in explaining details (we're 77 and 74) and has excellent follow-up...all in all, we give Family Kia and Tony DaSilva a "top of the line" mark of a 10! We have taken our Soul in with minor issues and always found the service department and entire staff to be professional and attentive..in a timely manner, we might add. We are getting ready to take a 900 mile 'motor trip' and are confident and assured of excellent performance of our Soul. gmb and sdb

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We were in the market for a new car after our daughter totaled our SUV (hoped to get a few more years out of it). I had done a lot of research and thought that KIA had really improved their product and their warranty is second to none. We drove on the lot and were greeted by Tom Neidel, very nice guy. I have purchased many new and used cars through the years and always dread the process comparable to going to the dentist. Not here, we told Tom what we were looking for and he immediately took us out on the lot. We found a car we liked and test drove it as Tom explained all of the features of the car. We were satisified and went inside to close the deal. This is always the hard part, well I have to say there were no hard sale tactics, no switch outs, no back and forth and then lets bring the Sales Manager over to close the deal. We got exactly what we were looking for, payments, terms, etc. No hard pressure tactics in the finance office, they offered some options and if you declined they moved on. I have to say was one of the more enjoyable car transactions that I have ever had. I recommended a friend to Tom and he went and purchased a new car also. We have used the service department several times since we purchased the car and have received exceptional service each time we have been in.

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This is my third car from Family Kia and the service and sales person is always friendly and helpful. I would recommend this sales person to all of my friends and relatives.

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I decided to redo this review on the dealership for a few reasons: Even though we had are ups an downs this dealership was the only dealership to get me approved even though I am not driving a kia. Wayne And Chris went above and beyond to make a deal happen.They kept going while other dealerships would quit. Go by and see Wayne and Chris they will take good care of you.

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We began our experience over the phone with Chris Ferguson and the next day we drove from Lake City, FL to St. Augustine, FL with the sole purpose of looking at a car Chris had recommended as fitting our needs. I test drove the car and fell in love with it. It was the ONLY car I test drove. I didn't need to see anything else. Chris and Darwin were very friendly. They made what is usually a very stressful task fun and exciting. Their honesty and efficiency is not something car buyers can find at very many dealerships. We had actually visited a Kia dealer in Jacksonville a few days before and were sorely disappointed in the salesman. At Family Kia in St. Augustine, we were treated like family and we drove away happy! We recommend anyone looking for a new or used car make Family Kia your first and last stop.

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My son bought a car from this dealership and was very pleased, so I gave them a try and found everyone there to be friendly and helpful, but not pushy. The prices were very fair and they were able to get the payment I needed. God is so good to lead us to helpful people. Overall, a good experience.

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I travelled from Ft Lauderdale to Family Kia in St Augustine on the recommendation of a family member who resides in Jacksonville, after a few frustrating attempts to purchase a car in Broward County.

Family Kia made me feel just like family. No high pressure salesmen. No manipulative tactics. Very easy going, warm and friendly atmosphere.

I drove back home to Ft Lauderdale in my Brand New Kia! Certainly worth the trip.

You wont be disappointed. Ask for Jacques aka Jack!

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