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Family Kia
St. Augustine, FL
681 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 681 reviews
July 20, 2026
My family was vacationing in Florida and on the way home, our Kia died on us. We were forced to go to the closest Kia dealership and I'm glad that Family Kia was the one nearby. The story is long, so I'll our Kia died on us. We were forced to go to the closest Kia dealership and I'm glad that Family Kia was the one nearby. The story is long, so I'll cut to the chase.... The Service Dept went over and beyond to get us fixed as soon as possible so we could get on our way. However, the fix meant staying an extra 4-5 days in Florida.... days we did not have. So on to the Sales Dept we went!! Jose was fantastic to work with and found us another used vehicle that fit our needs and requirements. We appreciate the fact that they were gracious with the value of our trade-in. Even though Jackson had to deal with paperwork from both TN and FL, we got everything finalized! Jose even help us transfer ALL of our luggage, bags, beach chairs, etc, from our old vehicle to our new one. So, after a 24 hr delay, we were finally headed home. Me, my husband, my two sons and our Chihuahua are forever grateful for Family Kia helping us during our car emergency! Our Florida trip of 2026 will NEVER be forgotten! More
by TNFamily
Verified Customer
July 18, 2026
They took 5 hours for oil maintenance and never call me back to pick up the car, back to pick up the car, More
by meauriodiegoariel
July 17, 2026
It was my visit to the service department since I purchased my new Kia..The service team was wonderful, my service was completed quickly and on time. purchased my new Kia..The service team was wonderful, my service was completed quickly and on time. More
by kpatalano
Employees Worked With
July 16, 2026
The work was completed on time. The bill was lower than the estimate. 👍 Thanks everyone. The bill was lower than the estimate. 👍 Thanks everyone. More
by SISSYWS
July 16, 2026
Great dealership clean place very helpful don’t rush people let them look around no pressure people let them look around no pressure More
by TULLOCH_LEROY
Employees Worked With
July 15, 2026
It’s the only place I’ve ever had my car serviced and I’m very satisfied with the dealer very satisfied with the dealer More
by JCMANN71
Employees Worked With
July 14, 2026
The front office people were very helpful and answered my questions regarding my car and the recall on it. questions regarding my car and the recall on it. More
by dakotakulis
Employees Worked With
