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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,992 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,992 reviews

May 27, 2025

I have purchased several cars over the last 20+ years. Faulkner is a pleasure to deal with. More

by Lance Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Lance, Thank you so much for your kind words and for being a loyal car buyer over the past 20+ years! We’re thrilled to hear that your experience with Faulkner has been a pleasure. Your continued trust means the world to us, and we look forward to serving you for many more years to come.

May 22, 2025

I have had 2 experiences with this dealership. 5 stars for each visit, from the beginning to the end. The people were so respectful & knowledgeable in their duties. I would highly recommend Faulkn More

by TMDITOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words and for sharing your experiences with us. We are delighted to hear that both visits earned five stars and that our team was respectful and knowledgeable throughout. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future!

May 19, 2025

Megali was an awesome person to seal with in Sales. She answered all of my questions and I couldn't be happier with my purchase! More

by Megan66
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Megan! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 18, 2025

My service advisor Tony Cavalcante couldn’t have been any better kept me informed. was one of the best service advisors I’ve dealt with in a long time your mechanic did an excellent job. Found the problem. F More

by Sdimmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi there, Thank you so much for your kind words! We're thrilled to hear that Tony Cavalcante and our service team provided such excellent care and kept you informed throughout the process. It's wonderful to know that the mechanic was able to quickly identify and resolve the issue. We strive to provide top-notch service, and we’re so glad to have met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future!

May 17, 2025

Don't do these kind of ratings. No more please. Please read exactly what I said one more time. More

by CNQANDVLQ
Recommend Dealer
Yes
Employees Worked With
Ink
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May 17, 2025

My family has been buying cars and/or servicing them there for 17 years. It’s always a pleasure working with John, the Manager and the sales process was easy with lots of education for my new Acadia fr More

by Rgriffith12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your wonderful experience, and for being a valued customer for 17 years! We’re so glad to hear that John and Tom provided excellent service throughout your car-buying experience. It's great to know that you felt well-informed and supported with your new Acadia. We truly appreciate your loyalty and look forward to serving you and your family for many more years to come!

May 16, 2025

The service team is great. They keep you informed along the way and answer any questions I may have. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 15, 2025

soon as I walked in the door, they were all very nice offer Maywood or coffee whatever then I sat down with the agent and I told him a little bit of what I wanted and then he took me out on a couple test More

by ckoby5159
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We’re so happy to hear that our team made you feel welcome right from the start and that you found the perfect vehicle after some great test drives. We always aim to provide a comfortable, stress-free experience, and it’s wonderful to know we succeeded. Enjoy your new car, and we hope to see you again soon!

May 15, 2025

Making appointments is always very easy and the service team are very professional and keep you informed of all work required. More

by CRSTEFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that scheduling appointments is easy and that our service team consistently keeps you informed and provides professional care. We truly appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

May 15, 2025

Our experience was easier than buying a set of potholders! This is due to the care and attention we received from Brett Paden! More

by Kigift
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We’re thrilled to hear that your car-buying experience was so smooth, easier than buying potholders! Brett Paden will be so happy to know that his care and attention made all the difference. We truly appreciate your kind words and look forward to helping you again in the future!

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