Rusty Miller
Rusty Miller at Faulkner Buick GMC West Chester, INC.
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Rusty Miller

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Rusty Miller

May 02, 2024

Dealership Rating
Employee Rating

My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More

by Rb4x456
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 28, 2024

Dealership Rating
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Check in was quick and easy. Oil change and 7500 mile checkup completed and I was out the door in no time. Great job More

by cadec9751
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Cadec! If there is anything else we can do to help just let us know! Have a great day!

April 27, 2024

Dealership Rating
Employee Rating

I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a More

by JFMULLOWNEY
Service Price Transparency
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Recommend Dealer
No

April 25, 2024

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Luis is great, he's flexible, informative and always helpful. He's always available to answer any questions I have. More

by BUNZRAE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Apr 26, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Bunzrae! We're always here to help if anything else comes up!

April 18, 2024

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The dealership service department is finally like it was before Covid very accommodating thank you More

by THAUGHUMC
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 16, 2024

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Employee Rating

I liked the early appointment, everyone was friendly & the wirk was completed promptly whie I waited More

by Akirk
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

Apr 17, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Akirk! Please let us know if we can do anything else to help!

April 15, 2024

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Employee Rating

Always a great job by this service center, only place I take my truck! Would recommend to family and friends! More

by ADAVIS2453
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

Apr 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

April 14, 2024

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Employee Rating

They were all very hospitable and did there best to get my truck fixed in a timely manner More

by LUCIOPIZZINI
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Recommend Dealer
Yes
Apr 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi Lucio, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

April 11, 2024

Dealership Rating
Employee Rating

The service team is always friendly and informative. I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for More

by HOCKEYMOM48JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Hockeymom! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 15, 2024

Dealership Rating
Employee Rating

The Faulkner service team did a great job of communicating what they would do, and followed up with communication throughout the process. Great job, great team. More

by TBALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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