John Simonelli
John Simonelli at Faulkner Buick GMC West Chester, INC.
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John Simonelli

General Sales Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of John Simonelli

May 23, 2024

Dealership Rating
Employee Rating

Very easy to work with and a family atmosphere and attitude. Everyone was very helpful. More

by BARRY.HEACOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins, Brett Paden

May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 15, 2024

Dealership Rating
Employee Rating

Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 09, 2024

Dealership Rating
Employee Rating

Friendly, experienced, well informed staff. They made the car buying experience a little less painful. More

by JDBSR1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins, Tom Delgott

May 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi Jdbsr. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 30, 2024

Dealership Rating
Employee Rating

It was a great experience from start to finish. All of the staff took great care of me! More

by BRENTKEPERLING
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet , Justin

May 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Brent! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 28, 2024

Dealership Rating
Employee Rating

Best experience ever. Everyone was awesome. Never felt like I was being hustled So happy More

by DMCG8Z773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins, Dave McQuiston

Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

April 28, 2024

Dealership Rating
Employee Rating

Sales associate was fantastic! Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have More

by Mickey and Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden , Leslie, in service, is great!

Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Mickey and Aaron, thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations on the latest addition to the family!

April 28, 2024

Dealership Rating
Employee Rating

A pleasant and easy experience from the moment I walked in. I felt valued and all staff I interacted with were trustworthy. Purchasing a car is one of my least favorite events to me, yet I enjoyed it More

by BRENTKEPERLING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Magali Declet , Justin

Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

April 27, 2024

Dealership Rating
Employee Rating

I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a More

by JFMULLOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 15, 2024

Dealership Rating
Employee Rating

Always a great job by this service center, only place I take my truck! Would recommend to family and friends! More

by ADAVIS2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott, Rusty Miller

Apr 17, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

April 02, 2024

Dealership Rating
Employee Rating

The lack of responses and caring from this dealer is mind blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli m More

by BARRYMELLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Magali Declet, Dave McQuiston, Bernard Gunn , Christopher D'Amico, Matt Mortimer

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