John Simonelli
General Sales Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
102 Reviews
Write a Review102 Reviews of John Simonelli
May 23, 2024
Very easy to work with and a family atmosphere and attitude. Everyone was very helpful. attitude. Everyone was very helpful. More
Other Employees Tagged: Bryant Pullins, Brett Paden
May 15, 2024
Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More
Other Employees Tagged: Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez , Robert Jackson
May 09, 2024
Friendly, experienced, well informed staff. They made the car buying experience a little less painful. They made the car buying experience a little less painful. More
Other Employees Tagged: Bryant Pullins, Tom Delgott
April 30, 2024
It was a great experience from start to finish. All of the staff took great care of me! All of the staff took great care of me! More
Other Employees Tagged: Magali Declet , Justin
April 28, 2024
Best experience ever. Everyone was awesome. Never felt like I was being hustled So happy Everyone was awesome. Never felt like I was being hustled So happy More
Other Employees Tagged: Bryant Pullins, Dave McQuiston
April 28, 2024
Sales associate was fantastic! Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have all service done there, too More
Other Employees Tagged: Brett Paden , Leslie, in service, is great!
April 28, 2024
A pleasant and easy experience from the moment I walked in. I felt valued and all staff I interacted with were trustworthy. Purchasing a car is one of my least favorite events to me, yet I enjoyed it in. I felt valued and all staff I interacted with were trustworthy. Purchasing a car is one of my least favorite events to me, yet I enjoyed it this time! More
Other Employees Tagged: Magali Declet , Justin
April 27, 2024
I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More
Other Employees Tagged: Michael Strohmetz, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez
April 15, 2024
Always a great job by this service center, only place I take my truck! Would recommend to family and friends! take my truck! Would recommend to family and friends! More
Other Employees Tagged: Tom Delgott, Rusty Miller
April 02, 2024
The lack of responses and caring from this dealer is mind blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli m blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli made promises to get us out of the vehicle that led to empty promises and finance said they would credit the large amount of money we spend on extended warranty with no resolve and leaving us with a car that continues to have issues. Fantastic job with customer support and satisfaction cleaning up a mess with zero resolve! More
Other Employees Tagged: Magali Declet, Dave McQuiston, Bernard Gunn , Christopher D'Amico, Matt Mortimer