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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,042 Reviews

1,042 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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May 06, 2024

Hard to say if the issue is the dealer's processes or the manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repa More

by Anti GM - substandard vehicle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Good service. Quality work. Wwqwhy do I need to type in at least 15 words. More

by TOMT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Quick and easy. Friendly as always. 15 word minimum is needed to finish this section More

by kruers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Dedicated to getting the job completed and correct, and also covering my need for travel while work was being done. More

by AJSLEMMER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Faulkner service did what I asked in the time they promised. Would recommend them to friends More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Leslie was so helpful and pleasant! Thank you for getting my car back in working order! More

by Sjo56596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More

by Rb4x456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

It is always great dealing with Luis- he takes good care of my car! Thank you! More

by juliewnorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

It was a great experience from start to finish. All of the staff took great care of me! More

by BRENTKEPERLING
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
April 30, 2024

Amazing Service they let me leave to pick up my Son and come back without missing a beat More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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