
Faulkner Subaru Bethlehem
Bethlehem, PA
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472 Reviews of Faulkner Subaru Bethlehem
We're so glad we went to Scott Flaherty and Faulkner Subaru! We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our norm We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our normal travel area, we chose Scott Flaherty at Faulkner Subaru to visit in person. From the first contract he was friendly, respectful and professional, and made the entire experience of purchasing the Legacy a pleasure. Scott truly knows what customer service is really about - he listened to our needs and wants, guided us to the car that fit those needs and didn't try to hard sell something we didn't want. We will recommend Scott Flaherty and Faulkner Subaru to everyone we know. GREAT EXPERIENCE, GREAT DEALERSHIP, EXCEPTIONAL SALESMAN, GREAT CAR! More
Best Car buying Experience Scott was Exceptional I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet is impossible, that is until I went to Faulkner. More
My sales person I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Fri I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Friday night to "think about it", he was understanding & kind! He gave us the car fax to refer to & the bottom line on price!! It actually pushed it right where I wanted it to be!! It was not exactly the truck my husband was looking for, but I knew in our price we were looking for, it was the best value for the money & he finally agreed too! We came back on Saturday & bought the truck! Scott was so awesome, I texted him & he always responded to answer my questions & was never pushy! Pushy KILLS me!! haha! He was helpful & curtious & very pleasant! I really think he deserves recognition!!! Kuddo's to him! You have a FABULOUS Salesman there!!! Pushy would have pushed me right out the door, & never to return!! Thanks!!! More
Outstanding Service I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt A I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt Allen and Ed (Technician) provided excellent service. They worked with my insurance company and me to expedite the repairs as I was leaving for vacation in two days. My car was completed within 2 business days and I was able to enjoy vacation without worrying about it. Thank you Matt and Ed!!!! Faulkner Subaru is extremely lucky to have you. More
Best Experience Ever - Hands Down! First trip to the Faulkner dealership and it was great! I've been buying cars for a long time & have never had such a good experience in every way. I First trip to the Faulkner dealership and it was great! I've been buying cars for a long time & have never had such a good experience in every way. I purchased a certified pre-owned car for myself in February and a few months later I was back with my son to get a car for him. I cannot say enough about the staff - friendly, concerned, experienced. They made sure we got the right cars for the right price and worked hard to get us both to payments we could afford. I've never seen a staff work so closely with each other to serve the customers needs. I tell everyone how great my experience was and refer them to Faulkner. There is a Subaru dealership closer to where I live - but I will gladly drive the extra miles to go to Faulkner. Outstanding!!! More
Good experience I had a good experience buying my new Subaru from Faulkner. Scott got me a good price and was willing to work with me so I could get the color I wante I had a good experience buying my new Subaru from Faulkner. Scott got me a good price and was willing to work with me so I could get the color I wanted. Scott was friendly and helpful, and there were no annoying high-pressure sales tactics! More
My first Subaru I never really look forward to buying a car. Although dealerships promise you a no-pressure experience, it's rare to actually experience one. I never really look forward to buying a car. Although dealerships promise you a no-pressure experience, it's rare to actually experience one. When I first walked into Faulkner, I intended on buying a new car only after we turned in our lease (which was in a few weeks). I talked to Kim who assured me that I wouldn't go wrong with a Subaru (I mean, really. What else would she say, right?). Needless to say I'm skeptical of any salesperson (especially car sales people). Anywho, we test drove the Impreza. I liked it. I told her I'd be in touch after speaking with my wife. She was like, 'OK. Here's my card.'. Ok? What do you mean Ok? Aren't you going to try to ram this thing down my throat? (as I said - skeptical). My wife and I returned. We test drove the car - again - and then we asked her to run the numbers. We reminded Kim that we weren't in a position to buy it at this point (because of the lease) and we wanted to get a true financial picture. She obliged. I mean really - Knowing she wasn't going to get a sale that day and still she ran the numbers? Long story short 'ish, we decided to buy used and not purchase the new car. We went back to the drawing board and found the Forester I'm driving today. Kim was great. She was flexible, responsive, kind, funny, and honest. Perhaps it's because I told her I don't like the experience of buying a car. Maybe it's because she was just doing her job. Maybe it's just because that's who she is. Either way, my experience was not only 'not horrible' (which says a lot), it was almost pleasant. To slam some icing on top of the already good cake, the manager, knowing we had a four-year-old son, offered us tickets to see a local baseball team that night. Well done Faulker, well done. More
Very positive buying experience! Extremely positive buying experience!! Was in the market for a second vehicle and looking for something durable, safe and with cargo room. With th Extremely positive buying experience!! Was in the market for a second vehicle and looking for something durable, safe and with cargo room. With this in mind, I visited Faulkner Subaru and was first welcomed by Kim Obssuth. From the very beginning Kim was extremely professional and friendly. She immediately made me comfortable and answered all my questions. I mentioned to Kim that I was looking at the Forester and would compare to the CRV and RAV4 and therefore was not ready to make an offer. Kim listened intently and at no point did she try and push me in the direction of buying. She took me on a test drive and during the drive she highlighted all that the Forester has to offer from features, cargo and very importantly safety. I was very impressed with her knowledge and professionalism and left the dealership extremely satisfied with the knowledge at hand. At this point, with how comfortable Kim made me feel during my visit and the information provided, I made my mind to go with the Forester. As expected, discussing price was as easy and comfortable as before! I feel I obtained a very good price for the Forester! Plus Faulkner also helped me secure a very attractive loan rate! Overall, My buying experience with Faulkner Subaru and Kim was extremely pleasant and positive!!!!! More
Good experience Had a very pleasant experience buying a used car here. The customer service was friendly, and they were very accommodating to our work schedules. Very Had a very pleasant experience buying a used car here. The customer service was friendly, and they were very accommodating to our work schedules. Very pleased. More
Awesome dealer Scott Flaherty was amazing. One of the best car buying experiences I have ever encountered. Scott got us a great price right up front. He was prompt i Scott Flaherty was amazing. One of the best car buying experiences I have ever encountered. Scott got us a great price right up front. He was prompt in returning emails and phone calls. He had everything ready and waiting for us when we arrived. He was mindful of our time and had us in and out with all paperwork completed in less than an hour. I would highly recommend Scott for anyone looking to buy a Subaru. He will be my first phone call when it comes time to get another Subaru. Scott deserves this top rating !!!!! More