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Feldman Chrysler Dodge Jeep Ram of Woodhaven

Woodhaven, MI

3.5
237 Reviews

23940 Allen Rd

Woodhaven, MI

48183

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237 Reviews of Feldman Chrysler Dodge Jeep Ram of Woodhaven

August 08, 2024

I had an appointment for my 2013 Dodge journey in to have the hatch electric lock repaired they had my car for 7 weeks and did not even look at it. The service person said they didn’t have enough technician More

by slimdae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
January 30, 2024

Service department had my compass for 4 weeks for a headlight problem. I called weekly for progress snd never received a callback as I was told. and they said the problem was not found. In the 4th week More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter/ Mike
Apr 13, 2024 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Jan, Your feedback is important to us here at Feldman Chrysler Dodge Jeep Ram of Woodhaven. At your convenience, we would like to speak with you about the level of communication you received from our Service Team regarding the status of your vehicle, as well as your subsequent wait time and charges. Will you please contact us so we can discuss this further? Best regards, Customer Service Team Feldman Chrysler Dodge Jeep Ram of Woodhaven 734-365-7466

Apr 15, 2024 -

jan responded

Yes I would like to and I have had issues with my vehicle since I have had it back. Sometime I did not have a display at all then sometime I would I have had my car stop in traffic I turned it off and it started again. All along the error was showing the stop/start would not work. Finally I went to start my car in my driveway and it had no power. I was reluctant to have it towed back to dealership after the service I received. My brother opened my hood to check the battery to find out the negative cable was not on the post. My auxiliary battery is drained. I called service about it and Mikes assistant said the service department wasn’t responsible for that.

January 13, 2024

My family has worked with Casey for many years, and we always look forward to working with him at lease turn-in. He's the ideal salesman! He's honest and up front. There were several times we've contacte More

by ctaylor318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Dettloff
Apr 13, 2024 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

We appreciate your trust in our team at Feldman Chrysler Dodge Jeep Ram of Woodhaven, particularly the efforts of Casey when it comes to finding a deal and vehicle well-suited for you and as per your preferences. Your acknowledgmentship validates his commitment towards finding each customer's price limits and must-haves efficiently. We look forward to serving you in the future.

January 13, 2024

Casey Dettloff is amazing! I was in need of a new vehicle and was honest even with employee discount I was concerned about cost and he was honest and went above and beyond to g More

by mvrdh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Detloff
Apr 13, 2024 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

We're pleased to hear about your positive experience with the assistance from Feldman Chrysler Dodge Jeep Ram of Woodhaven in finding your Jeep Grand Cherokee within your price range. It's great that our team made the process stress-free for you, and we appreciate the endorsement. Meanwhile, please continue enjoying your new ride!

June 27, 2023

BEWARE of salesman Brad Hanson and Finance &Insurance Mgr Larry Curcuru at this dealership. They will have you signing a financial disaster of a "car deal" before you even know what is happening. This deale More

by Customer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brad Hanson Larry Curcuru
June 15, 2023

I contacted the Used-Car Manager of Feldman Chrysler Jeep of Woodhaven, Michigan, Bill Kujansuu ( WKujansuu@feldmanauto.com - 734.362.3127 ) through email laying out everything I was looking for in a 2020 o More

by Robert A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Ward
Jun 16, 2023 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Congratulations on your new Jeep, Robert! Thank you for taking the time to share your five-star experience with all of us here at Feldman Chrysler Dodge Jeep Ram of Woodhaven. We are grateful to know that Sales Team answered your questions, helped you with finding the lowest monthly payments, and assisted you in getting the highest value for your trade-in. Our Sales Department will be here to assist should you need any further assistance.

May 24, 2023

The salesman's name is Nathan Ward, he somehow managed to help me take out this year's jeep gladiator. The dude was quick and to the point on everything. Basically in an out, I have no complaints just praise More

by Anthony Villanueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ward
May 25, 2023 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Anthony, we greatly appreciate you leaving us this five-star review and are happy to see that our Sales Team was quick to help you find the perfect vehicle for your needs. Congratulations on your new vehicle. Feel free to reach out to Feldman Chrysler Dodge Jeep Ram of Woodhaven with any questions or concerns.

April 22, 2023

Overall, it was a good experience. I would recommend them to friends looking for similar cars. More

by jwadley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantelle
May 19, 2023 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Hello, thank you for your wonderful review. We are so glad you had a good experience with our Sales Team at Feldman Chrysler Dodge Jeep Ram of Woodhaven, and we welcome you back anytime.

February 12, 2023

Did not like. I drove all the way from Toledo for them to tell me the car was sold the day before.They also called me twice and I told them I was on my way there More

by 620jen
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brittany and I believe her name was Cheyenne
Feb 12, 2023 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Hello and thank you for sharing your review with us here at Feldman Chrysler Dodge Jeep Ram of Woodhaven. I would like to learn more about the quality of our services during your car-buying experience. Please contact me directly to further discuss this. Thank you, Customer Service Team Feldman Chrysler Dodge Jeep Ram of Woodhaven 734-365-7466

November 08, 2022

Arin Dunne was so patient with me and very helpful! This was my first time buying a car all on my own and he was amazing! He helped me pick my dream car and I’m so excited !! Thank you More

by Colewhit10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arin Dunne
Nov 11, 2022 -

Feldman Chrysler Dodge Jeep Ram of Woodhaven responded

Thank you for your kind words and five-star review. It's great to learn that our Sales Team could help you find your dream car. We're glad you chose Feldman Chrysler Dodge Jeep Ram of Woodhaven for your first-time buying experience on your own. We hope you continue to choose us for all your automotive needs. Take care!

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