Fitzgerald Chevrolet Frederick

Highly recommend going to Fitzgerald Auto Mall ask for Joe Dunn or Justin Williams. These guys are very friendly,professional,courteous and knowledgeable and if they don't know the answer they will find i Joe Dunn or Justin Williams. These guys are very friendly,professional,courteous and knowledgeable and if they don't know the answer they will find it for you. They treat you with respect and take the time to answer all your questions whether you are buying a car or just looking,best of all there is never any pressure or anyone annoying you like other auto dealers. Overall they made our car shopping experience the best we have ever had and as a result will be our new car dealer when we are looking for a new or used car and referring them to our family and friends. More

To start with, I e-mailed the dealership on a day they were closed. Joe Dunn called me back within 20 minutes, interrupting his Sunday golf game to do so. So we were immediately pleased with his responsiv were closed. Joe Dunn called me back within 20 minutes, interrupting his Sunday golf game to do so. So we were immediately pleased with his responsiveness. I explained that my wife was looking for a car and Joe answered some brief questions about financing. We met the next day to test drive the vehicle, and found it to be a truly pressure-free experience. Fitzgerald has a wonderful no-haggle concept which took a lot of the stress out of the process. We received a fair offer for my wife's trade-in. Out of curiosity, I inquired about having my own vehicle appraised. Surprised by the offer, we decided on impulse to purchase two new vehicles. I wish I could recall the name of the two finance employees we dealth with (I believe one might have been Sondra?). They were pleasant, explained how they were working to get us the best possible rates, and worked with us well after closing time to make the deals happen. Joe then gave us a tour of the features in our new vehicles. The next day, we realized that we had left an expensive bluetooth headset in one of our trade-in vehicles. Joe answered right away, explaining that he was out of the office but would have someone ready to assist us. He even sent a follow-up email the next day to make sure we had retrieved it. Having purchased 9 vehicles in the last 10 years, we have had many car buying experiences (positive and negative). Fitzgerald Frederick Mazda can have our business any day. More

Mr. Joe Dunn was very helpful. He assisted us promptly and was very knowledgeable. We took a test drive and everything went great. I had to go home and think about it but was greeted by a phone call the n and was very knowledgeable. We took a test drive and everything went great. I had to go home and think about it but was greeted by a phone call the next morning asking if I had any questions. I ended up buying a New 2012 Mazda 3 and absolutely love it. The whole process was very enjoyable and I would definitely recommend him and the dealership to friends and family! More

I have bought many cars from different dealerships and honestly Fitzgerald was the best experience I have ever had. Joe was so good with me. I know I can be a pain and he was so great. He answered all my honestly Fitzgerald was the best experience I have ever had. Joe was so good with me. I know I can be a pain and he was so great. He answered all my questions and really took his time to make sure I was comfortable with my purchase. I really can't say enough about the whole team. Seriously if you are looking for a knowledgeable kind salesperson call Joe. More

So far I have bought two new cars from Fitzgerald. I So far I have bought two new cars from Fitzgerald. I had good dealings with Chip when I bought my 2010 Mazda3 so when I was looking for another tru So far I have bought two new cars from Fitzgerald. I had good dealings with Chip when I bought my 2010 Mazda3 so when I was looking for another truck naturally I went back. Well my how things change when one person is no longer there. No Chip. It is the whole held hostage for hours thing as a good many other dealerships. Waste of my time. I thought after buying 2 new cars there I would have the same dealings but not the case. The truck that they showed me should have been to the auction block and cut their losses ASAP. 06 Chevy had 70,000 miles and can you say rust! Bottoms of doors,bottom of tailgate. Rust not little specks this was full blown metal separating corrosion. The sales manager was the slicked back hair type,and used all that types lines to make a sale. He did offer to have a body shop " fix " the rust but it would have just came back later after it was my problem,and my truck is in very nice condition. I was given the line, " we will give you a call when something better in your price range comes in " and to me that is like telling me my money is not good enough. Never heard from them again. Still driving my truck,just have the itch for something different. I get bored with a vehicle after a couple of years. Maybe I should just keep mine since I know what is being sold on car lots. I am not sure I would go back. Since they acted the same as many dealers do why bother driving 45 miles. Fitzgerald might have sold me their last car when Chip was sales manager. Two new cars and done! More