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Five Star Ford
North Richland Hills, TX
8,319 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 28, 2018
Five Star Ford Lived up to Reputation and Expectations
We've been customers of Five Star Ford for 14 years.Needing to replace our 2005 Super Duty King Ranch, we went there to meet Rick Dike who had corresp
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by Ron C.
Employees Worked With
Other Employees :
Jimmie Mathews, Bubba Smith
June 28, 2018
Great Experience buying from 5 Star Ford
I want to say thanks to Mr Juan Hernandez who has the best customer service, I talked to him that i really wanted to buy a new F150 and I explained to
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by TonyA
Employees Worked With
June 28, 2018
Very Attentive salesman and team
We came in to look at vehicles about 1.5 months before our purchase and John by far exceeded our expectations and really listened to us. We ended up
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by Matt and Darcy W.
Employees Worked With
Other Employees :
SAM O'Reggio, Siva David "MIT" Christos
Dealership Inventory (763 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
