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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,351 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,351 reviews

April 27, 2024

Poor customer service had car for several days didn't offer rental car no answer More

by COCOMO492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Doug Laymon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex, jason
April 27, 2024

Honestly best experience I ever had buying a car. Very straightforward and easy. They wanted to make a deal that worked for me without any pressure, and we’re just super friendly to work with. I have More

by Matt Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

Matt, We are so excited to help you enjoy your new Subaru! The Five Star Subaru team can be reached at 817-438-1700. Let us know when you need our technical or care advice. Thank you for shopping with us and reach out any time you need our knowledge. Take care, David Cheney, General Sales Manager

April 27, 2024

Great experience, very professional and the process was very smooth. A a a a a a More

by KING6568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

KING6568, We appreciate knowing your Five Star Subaru shopping experience went well. Helping you fully enjoy your new car is the next goal. Let us know if you need our technical or care knowledge at 817-438-1700. We are here to help. Thank you, David Cheney, General Sales Manager

April 27, 2024

I’m on my 6th Subaru and the car buying process at Five Star Subaru of Grapevine couldn’t have gone any easier than it did. More

by tvchick21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

Tvchick21, Thank you for your loyalty to the Subaru brand and our dealership. We look forward to helping you enjoy your newest car. Stop by Five Star Subaru or call 817-438-1700. We are here to share our expertise. Thanks again, David Cheney, General Sales Manager

April 27, 2024

Hayden kept me up to date on my car and was very supportive. Great salesperson. More

by LLAURA1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

LLAURA1127, Thank you for working with Hayden and the Five Star Subaru staff. We remain available at 817-438-1700. Don't hesitate to let us know if you have technology questions. Helping you fully enjoy your ride is the focus. Thanks again, David Cheney, General Sales Manager

April 27, 2024

I felt seen and heard when I expressed my wants vs needs and the financing wasn't ideal but that really isn't on them but they tried to work with me anyway they could More

by HJELMSTAD2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Five Star Subaru of Grapevine responded

HJELMSTAD2, Customer focus is the goal at Five Star Subaru. Jaylon and our team continue to be available at 817-438-1700. We want you completely satisfied with your purchase. Thank you for sharing your shopping experience. Take care, David Cheney, General Sales Manager

April 25, 2024

good service, and nice place good price and Reliable SUV and thanks to Scott Mirbahaeddin More

by AKBARNEJAD6707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Five Star Subaru of Grapevine responded

AKBARNEJAD6707, We are so excited to add you to our satisfied Five Star Subaru customer list. Scott and our staff remain available at 817-438-1700 to answer any additional questions you may have. Let us know how we can help you enjoy your Kia. Thank you, David Cheney, General Sales Manager

April 24, 2024

The service technicians at the front desk were very knowledgeable and helpful! I am very happy with the service on my vehicle!! More

by Shelly.daugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Five Star Subaru of Grapevine responded

Shelly, On behalf of Jose and the entire Five Star Subaru service team, thank you for rating our efforts. Your questions are welcome any time at 817-438-1700. We are here to help you enjoy your Subaru. Thanks again, Jakob Ritter, Service Director

April 24, 2024

Gave an appointment time quickly that worked with my schedule. Service was prompt and friendly. More

by Texgal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Apr 24, 2024 -

Five Star Subaru of Grapevine responded

Texgal, We are grateful for the chance to help with your auto care at Five Star Subaru. Between visits, reach Deion, Travis, or me at 817-438-1700 with questions. We want to keep you informed with the care of your car. Thank you, Jakob Ritter, Service Director

April 22, 2024

they are above and beyond . .... I been doing customer service for Delta airline over 35 yeas what I see is great. More

by ADIL.AMNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rikko DePasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ADIL.AMNA, on your new car from Five Star Subaru. Your endorsement is truly appreciated and we remain focused on your satisfaction. Reach our team at 817-438-1700. Thank you for supporting our dealership. Sincerely, David Cheney, General Sales Manager