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Five Star Subaru of Grapevine
Grapevine, TX
3,420 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,420 reviews
June 04, 2024
Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More
by bunny
Helpful June 04, 2024
Purchased a 2024 Ascent and had a great experience at this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sa this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sales associate and he did an excellent job communicating with us via phone and text. Everything was taken care of in a timely and professional manner. When we arrived at the dealership everything went smoothly and David took the time to walk us through everything and make sure we were satisfied. The sales manager also told us if we needed anything in the future to call him if David wasn't available. Obviously, this dealership believes in customer service. This dealership truly lives up to their name "Five Star". More
by KNOPF5
Verified CustomerJune 04, 2024
What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowledge she has. Also so patient with someone like me with limited technology skills. Million thanjs More
by Otaa002
June 03, 2024
Attentive, on time, kept me well informed, out quickly. Did not feel like I was being oversold! Did not feel like I was being oversold! More
by dockingjr
June 02, 2024
Five star Subaru is a great dealership. The people are really nice and try to help. The people are really nice and try to help. More
by Samantha
June 02, 2024
Just and awesome experience. One of the best car buying experiences I have ever had. One of the best car buying experiences I have ever had. More
by JORGE MIGUEL RIVERA
June 01, 2024
The service was as promised. Deion kept us well informed of the status of the service. Deion kept us well informed of the status of the service. More
by Ines
Employees Worked With
May 31, 2024
Shannon was great. She listened to what I wanted in a car and then made it happened. I bought a car from her from start to finish in two hours. She listened to what I wanted in a car and then made it happened. I bought a car from her from start to finish in two hours. More
by M.J.WALK
May 31, 2024
Everyone was super helpful from the time I got there and all the way through the buying process. all the way through the buying process. More
by Andy
May 30, 2024
Top notch service department. I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on eve I only had recall work done here so I can't attest to their prices, but the experience was great. Didn't feel like they were trying to sell me on everything they could. They mentioned my vehicle needing brake pads and rotors resurfaced, but I told them I already had that scheduled to be done at the dealership I had just purchased my vehicle from less than a week before and that was all they mentioned. Even gave me a free car wash. Waiting room is fabulous, with a variety of comfortable seating and free snacks and drinks. Polite, smiling employees. Five stars for Five Star Subaru. More
by erica_c_b
Employees Worked With
