Five Star Subaru of Grapevine

10 Star Subaru We love this car. Fun to drive and quiet. Service is exceptional and cookies were wonderful. Recommend this dealership highly and believe they mean wh We love this car. Fun to drive and quiet. Service is exceptional and cookies were wonderful. Recommend this dealership highly and believe they mean what they say. More

Extremely helpful in a long distance purchase I bought a 2019 Forester Limited. I researched to decide which car I wanted. The local was more concerned about selling what they had than what I was I bought a 2019 Forester Limited. I researched to decide which car I wanted. The local was more concerned about selling what they had than what I was looking for. I looked online and 5 Star Subaru had the best selection and excellent prices on their cars. I contacted them and Wing Yip called me back within 10 minutes. I live several hours away from DFW area. He answered my questions, shot and sent me video of several of the Foresters I was interested in. Once I made my decision, they quoted me a great price and I accepted the offer. Once I did, we had to scan and email paperwork back and forth as well as to my local bank. Wing reassured me several times that everything was okay helped me through the process. Once everything was done, I traveled to Grapevine and met with Wing. He showed me the car, we test drove it to make sure I was happy with it, and then finished up the paperwork. Then Wing went through all the technology, buttons, and gizmos to make sure I understand how they work. He also went through the owner’s manual and made sure all my questions were answered. I am very happy with my buying experience at 5 Star Subaru. I will recommend them to everyone I know. 5 Stars is not enough. More

Outstanding customer experience An amazing experience from the moment walking thru the front door. Clay, our sales guy, was very genuine and relatable. He listen to our needs and was An amazing experience from the moment walking thru the front door. Clay, our sales guy, was very genuine and relatable. He listen to our needs and was very responsive to what we said. The sales manager Jeff D was very informative and helpful. The finance part of the transaction was even above expectations. Brian had everything laid out and covered all and any questions. One of the easiest that I recall in the last nine cars we’ve purchased. I’m not sure how many people meet the whole management team at a dealership but we did. Tony, the GM has an outstanding team selling cars. You can see his friendly personality thru out the dealership. Thanks again, Mike More

Great Team and Buying Experience Friendly staff, no pressure, very patient with all my questions, and one heck of a deal on my new Subaru. Thank you Spencer, Ritger, Ron and everyone Friendly staff, no pressure, very patient with all my questions, and one heck of a deal on my new Subaru. Thank you Spencer, Ritger, Ron and everyone who helped me! You all rock! More

Service visit All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expect All service was professionally done and car returned in promised timeframe. The quality of care during the visit was was top notch and exceeded expectations. More

Great Customer Service! The sales person was very considerate and friendly, so was his manager! They have met our expectations for the price of the vehicle. I recommend Five The sales person was very considerate and friendly, so was his manager! They have met our expectations for the price of the vehicle. I recommend Five Star Subaru! More

Great service great experience I was in the market to replace my Subaru Forester. Contacted multiple dealerships and five star hit a home run. Lauren my salesperson listened to my I was in the market to replace my Subaru Forester. Contacted multiple dealerships and five star hit a home run. Lauren my salesperson listened to my needs and came back quickly with exactly what I needed. I have been buying cars for 40 years and this was my best experience ever. More

New car purchase It was a relatively easy process, and they worked very hard to earn my business with a fair deal and quick process which was very respectful of my ti It was a relatively easy process, and they worked very hard to earn my business with a fair deal and quick process which was very respectful of my time as a consumer. More

Excellent service I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always t I was provided excellent service as a non-scheduled walk in. Johnny was very friendly and my service was completed in a timely manner. I will always take my Subaru to this dealership to get service. More

My new car. From the time I walked into the showroom until I drove away, Sean was there to help me through process. I love Five Star Subaru. From the time I walked into the showroom until I drove away, Sean was there to help me through process. I love Five Star Subaru. More