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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,015 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,015 reviews

June 10, 2019

Nice car. But pricey Darrell is excellent. I recommend him. He did good getting me the car that i want. Not the exact color though. But the car that i got is nice. Little More

by maryglin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Five Star Subaru of Grapevine responded

maryglin, Thank you for sharing your feedback. I would personally like to review your vehicle's purchase agreement and ask that you reach out to me at your convenience. I can be reached at dlaymon@subarugrapevine.com or 817-438-1700. My goal is to make certain you are satisfied with your purchase and all of your concerns are addressed. Sincerely, Doug Laymon, Sales Manager

June 08, 2019

Happy customer 5 Star Subaru noted my need, found and fixed the problem, reported what they found, was graciously hospitably, and gave the benefit of warranty servic More

by Bill lueg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
Jun 10, 2019 -

Five Star Subaru of Grapevine responded

Bill, We are happy to be of service and thank you for sharing your experience. If Brian or I can help with future repairs or maintenance, please give us a call at 817-438-1700. Thank you for your business, Marcus Procter, Service Director

June 07, 2019

Above and beyond This Subaru service center always goes above and beyond my expectations. The service center and the sales team are both excellent. We recently bou More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Greene, Stephen Johnston, Brian Swarver
Jun 10, 2019 -

Five Star Subaru of Grapevine responded

Susan, Your loyalty to Five Star Subaru of Grapevine is truly appreciated. From sales to service, we thank you for being our customer. Contact us any time we can help with your driving experience at 817-438-1700. Thank you, Marcus Procter, Service Director

June 06, 2019

Good experience I didn’t get the typical “salesman” vibe from Clay - which I really appreciated. Five Star did’t have the Forester I wanted, and they weren’t going t More

by Karen
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Karen, for sharing your feedback regarding Clay and Five Star Subaru of Grapevine. If you would like to review the features on your Forester, please give Clay or me a call at 817-438-1700. Our goal is to make sure you are completely enjoying the ride in your Subaru. Take Care, Doug Laymon, Sales Manager

June 05, 2019

AWESOME!!! VIC A. was completely awesome! He answered all my questions, explained the vehicle and sold me a great vehicle. Then he introduced me to Brandon in More

by LESA.OSWALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic A. and Brandon
Jun 05, 2019 -

Five Star Subaru of Grapevine responded

Lesa, We are happy that you are happy. Enjoy your new Subaru and please let Vic or me know if we can be of further service. Thank you, Doug Laymon, Sales Manager

June 05, 2019

Very professional, friendly, and efficient. We came down from Oklahoma to buy cars and visited around thirteen dealerships. Subaru of Grapevine was easily one of the top two dealerships we visi More

by Zepols5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Five Star Subaru of Grapevine responded

Zepols, We are excited to hear of your high rating for Five Star Subaru Grapevine. Shannon's vast knowledge is a value to our customers and we hope you stay in touch with us at 817-438-1700. Thank you for your purchase. Take Care, Doug Laymon, Sales Manager

June 03, 2019

Service was great I went in to have my oil change without an appointment. I was told it would take about an hour and a half but it took less than an hour. More

by Leelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
Jun 04, 2019 -

Five Star Subaru of Grapevine responded

Leelee, Brian and our technicians appreciate the recognition. Our goal is to provide our customers with quality care in a timely manner. Thank you for choosing our service center and please call us at 817-438-1700 whenever you have auto concerns. Safe Travels, Marcus Procter, Service Director

June 02, 2019

THANKS!!! Gary Mccloskey!!! Gary helped us find a great car at a low price, and Brandon Fraikes and Gary made the purchase simple and enjoyable. Thanks again Five Star Subaru of More

by MikeF123#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mccloskey, Brandon Fraikes
Jun 03, 2019 -

Five Star Subaru of Grapevine responded

MikeF123#, Our team was happy to help with your pre-owned shopping trip. When we can help with future auto needs we are available at 817-438-1700. Thank you for sharing! Take Care, Doug Laymon, Sales Manager

June 01, 2019

Excellent customer service with fast, friendly, quality and professional. I would recommend others to come to Five-star Subaru for new vehicles and cars servic More

by Ngoctina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dinh in service department, he's very knowledgeable and helpful...
Jun 03, 2019 -

Five Star Subaru of Grapevine responded

Ngoctina, Thank you for sharing your service visit and when you need auto care in the future it will be our pleasure to help. Please call our Service Team at 817-438-1700. We appreciate the opportunity to keep you and your vehicle safely on the roads. Take Care, Marcus Procter, Service Director

June 01, 2019

Welcome to Texas I had just moved to Texas and my car was struck on the freeway and totaled. I wasn’t looking forward to the hassle of buying a new car. Shannon made t More

by CJOROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2019 -

Five Star Subaru of Grapevine responded

CJOROTH, Definitely Welcome to Texas! We are excited to introduce you to the area and help with all of your auto needs. We look forward to seeing you again. Enjoy, Doug Laymon, Sales Manager

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