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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,016 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,016 reviews

May 24, 2019

No Pressure I had done my research before I went. Taylor Green was a so helpful and no pressure salesman. He answered all my questions and even some I didn’t th More

by sgsferris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylr Green
May 24, 2019 -

Five Star Subaru of Grapevine responded

sgsferris, Thank you for sharing your comments and review. We are available to answer all of your Subaru questions at 817-438-1700. You are a valued customer at Five Star Subaru Grapevine! Take Care, Doug Laymon, Sales Manager

May 24, 2019

Tremendous customer experience Have a fleet vehicle but treated like an individual owner Transparent & knowledgeable Car wash Professional staff Convenient location Aware of More

by Love on Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael - service
May 24, 2019 -

Five Star Subaru of Grapevine responded

Love on Wheels, It was great to help with the service of your vehicle. In between visits, please stay in touch with us at 817-438-1700. We would like to continue serving all of your auto needs. Thank you, Marcus Procter, Service Director

May 23, 2019

Excellent Sales and love my Subaru!!!! I bought a Forester from Five Star and I love it!! Shannon was so helpful and found the exact car I wanted for a great price. She was very patien More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Five Star Subaru of Grapevine responded

Mack, Welcome to the wonderful world of Subaru! The staff at Five Star Subaru Grapevine are excited to introduce the brand and welcome you back to revisit the features on your new vehicle. Our goal is to offer you the best driving experience of your life! Thank you, Doug Laymon, Sales Manager, 817-438-1700

May 22, 2019

Loved salesman Nick! I dislike car shopping, however, Nick was very casual and pleasant. He never tried to hard sale me... and because of that I went to him when I was rea More

by hunnykel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Five Star Subaru of Grapevine responded

hunnykel, It is great to hear you found shopping for your Subaru enjoyable and we thank you for taking the time to share your comments. If Nick or I can further serve you, please give us a call at 817-438-1700. You are a valued customer at Five Star Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

May 22, 2019

My experince I've bought a lot of cars over the years and this was my best experience yet including when I bought my first new car in 1983 (that was a Subaru too) More

by pickeringtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
May 23, 2019 -

Five Star Subaru of Grapevine responded

pickeringtc, How awesome to hear you have been driving Subaru for more than 35 years! We want to make sure you are enjoying all the features of your new vehicle and welcome you to stay in touch at 817-438-1700 to review any of Subaru's technology. Thank you for choosing Five Star Subaru Grapevine and we look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

May 22, 2019

Pleasant Encounter Extremely courteous staff; Took ample time to explain things; negotiated in a timely manner; mindful of my time in expediting the entire sale process More

by chefrosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bayles
May 23, 2019 -

Five Star Subaru of Grapevine responded

chefrosie, Time is valuable and we do our best to serve our customers efficiently. Thank you for recognizing Lauren and Dustin's efforts. When we can help with future auto needs, please let us know at 817-438-1700. You are a valued customer at Five Star Subaru of Grapevine. Enjoy your new Subaru! Take Care, Doug Laymon, Sales Manager

May 19, 2019

Great to work with. Pleasure to buy a car from . Went out of there way to make sure I was happy. Will recommend this dealer to my friends and family More

by Madmike270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
May 20, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Madmike270! Our sales team appreciates your feedback and purchase. As you begin enjoying your new Subaru, keep in mind we are here to answer your feature or care questions at 817-438-1700. Take Care, Doug Laymon, Sales Manager

May 19, 2019

Recall Notices This Subaru Dealer knows what they are doing, at least in the Service Department. As always everything was clear and up front. I'm very pleased with e More

by Obi-wan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
May 20, 2019 -

Five Star Subaru of Grapevine responded

Obi-wan, Providing you the best automotive care is our goal. We are happy that our team could provide top-notch quality service and we hope to see you again. Please call us when we can help again at 817-438-1700. Thank you, Marcus Procter, Service Director

May 18, 2019

Buying an Outback Buying or leasing cars has always been something I do not enjoy until we worked with Scott at Five Star Subaru. Scott was amazing. Half of why we boug More

by Samsts09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott West
May 18, 2019 -

Five Star Subaru of Grapevine responded

Samsts09, Thank you for shopping at Five Star Subaru of Grapevine! It is great to hear Scott provided an enjoyable buying experience and if either he or I can offer an additional explanation of the technology or features of your new vehicle, please give us a call at 817-438-1700. You are appreciated! Enjoy, Doug Laymon, Sales Manager

May 18, 2019

Hassle Free experience I stopped in to window shop and left with a 2019 Subaru Outback. The knowledgeable and friendly staff made it easy for me to make a decision, no pres More

by Tamy36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Five Star Subaru of Grapevine responded

Tamy36, Congratulations on the purchase of your Outback. It was our pleasure to introduce you to the great technology and features of your new Subaru and we hope to continue serving you at 817-438-1700. Thank you for choosing Five Star Subaru Grapevine. Enjoy, Doug Laymon, Sales Manager

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