Five Star Subaru of Grapevine

Easy Breezy Beautiful Subaru This was my first Subaru purchase and I loved the whole process. I wish the Financing was just a little bit easier. My interaction was mostly online This was my first Subaru purchase and I loved the whole process. I wish the Financing was just a little bit easier. My interaction was mostly online with Peter Pacheco. Peter did an amazing job getting what I needed. Wonderful personality and really made me feel at home. His assistant Frank took care of us once we arrived at the dealership. Frankie was really professional and helped me set up my first service appointment and Subaru account. Will definitely recommend and if I need to purchase another vehicle Subaru of Grapevine will be the first choice. More

Best car buying experience ever Shopping for a new vehicle can be a stressful experience. Sean Roberts greeted us at the parking lot. He allowed me to take my time but was there t Shopping for a new vehicle can be a stressful experience. Sean Roberts greeted us at the parking lot. He allowed me to take my time but was there to assist and answer any questions. He followed up with me but was never pushy. His friendly and professional demeanor made for a great experience. When I return to buy my Subaru Sean had other customers he was assisting, yet he still took the time to explain things and went over the vehicle features before I left. Sean made me feel important, even after the sale was complete. He didn’t rush to get me out the door. Truly a great experience!!! More

Easiest car buying experience We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However f We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However from the moment they called for someone the process was easy. DUSTIN was Amazing. Super friendly, very patience with all our questions and even allowed us the time we needed to digest all the information. My favorite part was no one was Pushy. And the experience since we made our purchased has been amazing as well. More

Fast, easy, zero remorse. I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introdu I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introduced me to the new models, arranged a test drive, and was able to locate the exact Outback I wanted. Although my time spent at the dealership was minimal, I was impressed with their new facility and every employee I met was friendly and quick to offer assistance. It was a great experience and I couldn't be happier with my new Subaru. Thanks Lee! Thanks Five Star Subaru! More

Great experience Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my in Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my initial check was declined, making it necessary to draw funds from another account. Not sure why as the issuing fund later said my account was fine. More

Painless purchase Keith Sarao was very helpful to me and knowledgeable about the new Subaru outback that I was looking at and just purchased. In fact, the whole process Keith Sarao was very helpful to me and knowledgeable about the new Subaru outback that I was looking at and just purchased. In fact, the whole process was quite painless. More

A great low pressure experience The salesman, Lee McDaniel, was great to work with. He provided all in information I neeeded to make an educated decision in a very low pressure manne The salesman, Lee McDaniel, was great to work with. He provided all in information I neeeded to make an educated decision in a very low pressure manner. I will highly recommend Lee and the dealership to my friends. More

No Pressure and Lots of Time Keith was great in spending time with us we evaluated and compared the Outback and Forester. He was very good in explaining the differences in option Keith was great in spending time with us we evaluated and compared the Outback and Forester. He was very good in explaining the differences in options between the models as well as the benefits. And he didn't get defensive when I expressed my concern with the heavy electronic technology used in these cars. Basically, no pressure to get us in a car on the first visit, promptly answered emails, text messages, and phone calls. Definitely a dealer I will repeat business with. More

Excellent Lee McDaniel was my salesman and he was awesome. Listened to what I was looking for. Made and offer that didn't insult my intelligence, and worked wel Lee McDaniel was my salesman and he was awesome. Listened to what I was looking for. Made and offer that didn't insult my intelligence, and worked well with my situation and the fact that I was buying a vehicle out of necessity. Highly recommend to anyone. Best car buying experience I've ever had. More

Wonderful! Joey was so helpful. The whole process from beginning to end was easy. He spent time going over the features of the car and made sure I was comforta Joey was so helpful. The whole process from beginning to end was easy. He spent time going over the features of the car and made sure I was comfortable with the features before I drove it off the lot. Thank you! More