Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Wonderful, Professional Experience I had been looking for a new car and not sure what I really wanted. Knew I wanted real leather and was looking for mid size SUV type vehicle. Had loo I had been looking for a new car and not sure what I really wanted. Knew I wanted real leather and was looking for mid size SUV type vehicle. Had looked at several manufacturers. Family members in Minnesota had them as well as in Idaho. I went to look and test drove an outback. Ratings at that dealership were very alarming and poor. So next closest was Subaru of Grapevine. Wing greeted me and was extremely patient and kind. Then met Stephen Johnson, again very calm, listened and worked with me. After I decided to purchase I worked with Brian in finance. Very simple and pleasant experience again. Best care buying endeavor I have ever Had. Win was extremely thorough in explaining the vehicles, knew his information and was so kind and patient. They seemed to all be proud of what they did and handled themselves very professionally. Very simple and pleasant experience. Would definitely recommend. More
Excellent customer service This has been by far the best car buying experience. Dustin was friendly, professional and took the time to make sure we had all our questions answere This has been by far the best car buying experience. Dustin was friendly, professional and took the time to make sure we had all our questions answered as well as respected our time. Excellent customer service! More
The best experience Joey was absolutely great. I spoke with him on the phone, he gave a price and stood by that price once I arrived at the dealership. I had been to a Joey was absolutely great. I spoke with him on the phone, he gave a price and stood by that price once I arrived at the dealership. I had been to a couple of other dealerships and was disappointed when they did not backup the information on their website. Joey went above and beyond to help me get the best price for my used car and for my new Forester. I had done a lot of research and Joey knew what I wanted and made it happen. He spent time showing demonstrating the features of my new Forester and discussing the various controls. He gave me his contract information so that I could call him at anytime if I had questions. Joey made my visit to 5 Star Subaru truly a 5 star experience. More
Excellent customer service Clay remembered our names right from the beginning. We never felt pressured and he was soft spoken and took his time in answering our questions. He l Clay remembered our names right from the beginning. We never felt pressured and he was soft spoken and took his time in answering our questions. He listened to our needs and helped us find the right vehicle. He got to know us. We both thought he was very honest and genuine. It was the best experience we could have asked for because we came to the showroom feeling stress due to previous experiences in buying cars. We will certainly refer Clay and Five Star in the future. More
The best car buying experience ever! I'm not one who leaves reviews unless I'm really impressed. The professionalism and courtesy of everyone that was part of the car buying experience wa I'm not one who leaves reviews unless I'm really impressed. The professionalism and courtesy of everyone that was part of the car buying experience was top notch. They worked hard to get us the deal we were looking for on the car we bought. When it comes to Clay Garrett, he is definitely the guy you want to see about your Subaru. He was fun to be around yet business oriented enough to make sure you got what you came for and enjoy your time doing it. Meeting the Five Star Subaru family in the management, sales, parts and service departments was also a nice touch. Everyone makes you feel comfortable and at home. My family liked the experience so much we made sure we got all three of our Subaru cars from Grapevine Subaru, part of the Five Star family of dealerships. Hope this review is helpful to anyone who is interested in owning your Subaru that I know you will love. More
Overall seamless, quick, very professional Will highly recomend Dustin to friends and family. Very professional and friendly. Made the whole buying experience easy and quick. Answered all my qu Will highly recomend Dustin to friends and family. Very professional and friendly. Made the whole buying experience easy and quick. Answered all my questions promptly. More
Thank you! I found this dealership to be pretty straight-forward, friendly and upfront, after shopping around for a BRZ for several months. Thank you to Joey E I found this dealership to be pretty straight-forward, friendly and upfront, after shopping around for a BRZ for several months. Thank you to Joey E. and the Subaru of Grapevine team for making my experience of buying a new car a no-nonsense event. More
Fantastic! Joey did a fantastic job taking care of us during the sales process. He was extremely knowledgeable about the vehicle we purchased. He gave us a com Joey did a fantastic job taking care of us during the sales process. He was extremely knowledgeable about the vehicle we purchased. He gave us a comprehensive tour of our Forster. We are so happy to have met Joey and we will recommend him and your dealership to all our friends! Thank you Joey!! More
Great experience Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the w Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the whole process of buying my new Subaru was, well, fun! Thank you, Subaru Grapevine! More
Exceptionally upfront and honest. Joey was one of the most upfront and honest salespeople that I have ever worked with. He was very patient and easy to work with. He was also very wi Joey was one of the most upfront and honest salespeople that I have ever worked with. He was very patient and easy to work with. He was also very willing to work with me to lower the price as much as he possibly could. He was instrumental for helping me get the car I wanted for the lowest possible price. More