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Five Star Subaru of Grapevine
Grapevine, TX
4,015 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 4,015 reviews
April 04, 2019
A really good and pleasant experience The salesman was professional yet personable. He was a good listener and had excellent communication skills, This was an enjoyable experience because The salesman was professional yet personable. He was a good listener and had excellent communication skills, This was an enjoyable experience because we addressed the business at hand and laughed a lot during the process. More
by Angel3
April 01, 2019
Best Car Buying Experience Ever! This has been the best car buying experience ever! The staff is friendly, professional and very knowledgeable. Thank you for the excellent service a This has been the best car buying experience ever! The staff is friendly, professional and very knowledgeable. Thank you for the excellent service and I just love my new Ascent! More
by RAE
Employees Worked With
Brian Button, Stephen Johnston, Jennifer Schauer
April 01, 2019
Very professional and helpful Great car buying experience. Both associates were very helpful during the purchase process and financial team was great. Would recommend to my famil Great car buying experience. Both associates were very helpful during the purchase process and financial team was great. Would recommend to my family and friends More
by scootermom22
Verified CustomerMarch 28, 2019
Excellent Experience From the first person we encountered to the last, the people at Subaru of Grapevine were friendly, attentive and informative. They made sure I was abl From the first person we encountered to the last, the people at Subaru of Grapevine were friendly, attentive and informative. They made sure I was able to purchase exactly the car I wanted, and the follow-up has been great as well. Cleanest service department I have ever seen. More
by ww
March 27, 2019
Amazing People! Awesome service during the sale! Explained everything well and seemed to have my best interest. As soon as I left I hit a pothole and got a flat. The Awesome service during the sale! Explained everything well and seemed to have my best interest. As soon as I left I hit a pothole and got a flat. The tire warranty they suggested helped immensely and paid off immediately! Towed my car to the dealer, a few minutes after closing and they were more that happy to help me out. They gave me a rental and took care of my new car no questions asked! Vefy helpful! Very nice! Will definitely recommend them in the future! Thank you so much guys! More
by ea_perkins5
March 27, 2019
Great Cars, Great people I found the car I wanted online, got a call from Darell, sent over my loan information and told him I just wanted to come in, sign and head out. Every I found the car I wanted online, got a call from Darell, sent over my loan information and told him I just wanted to come in, sign and head out. Everything went smoothly and I was there with my 1 year old son for about an hour and out with the new car. More
by Jparedes
Employees Worked With
March 26, 2019
Made car buying a pleasure We all have car-buying horror stories from the past that make us dread looking for a new vehicle. Our recent car buying experience at Five Star Suba We all have car-buying horror stories from the past that make us dread looking for a new vehicle. Our recent car buying experience at Five Star Subaru shows that it doesn't have to be that way. My brother, who usually has trouble making decisions, settled easily on a Crosstrek. Having follow-up lessons on using the car features is a welcome service to him. He's enjoying driving the car, is pleased with the safety features that will allow him to continue to drive safely despite recent surgeries, and knows that when he is no longer driving, his niece living in Maine will be thrilled to be the next owner. More
by Chuck'sSister
Employees Worked With
Shannon Reust - our excellent, detail-oriented sales person who was easy to work with, Dee Boyett
March 26, 2019
Outback delight The entire staff at 5 star made the car buying experience a delight. I talked to all the Subaru dealerships in the DFW area and test drove at a few lo The entire staff at 5 star made the car buying experience a delight. I talked to all the Subaru dealerships in the DFW area and test drove at a few locations. 5 star won me over, not only were they accommodating, they were extremely competitive and made it an easy decision. Great customer service!! More
by CMM78
Employees Worked With
Edgar, Jennifer Schauer
March 22, 2019
Amazing Experience my wife and I found a Subaru Crosstrek online on Sunday, went and looked at it on Monday... and the crew had us driving home in it within a couple ho my wife and I found a Subaru Crosstrek online on Sunday, went and looked at it on Monday... and the crew had us driving home in it within a couple hours, with excellent financing. Darrell, Sean & Brian did us right. this is the 2nd vehicle that Brian Button has sold us, we recommend him as the top guy to cross the T's and dot the I's. 👍 More
by Byington
March 22, 2019
Bent Over Backwards To Please Me Darrell Cooper never gave up on finding what I wanted and needed, and Brian Button in the finance department was very knowledgeable and helpful. Overa Darrell Cooper never gave up on finding what I wanted and needed, and Brian Button in the finance department was very knowledgeable and helpful. Overall, it was the most pleasant sales experience I've ever had...thank you! More
by cindysue1968
