Flagler Chrysler Dodge Jeep Inc
Palm Coast, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently purchased my second vehicle from FCDJ. My sales person was Steve Warshauer. The transaction was smooth and fast. Steve and financial staff were very professional. Steve let me take vehicle My sales person was Steve Warshauer. The transaction was smooth and fast. Steve and financial staff were very professional. Steve let me take vehicle to my residence to assure it fit in the garage prior to any commitments. Very happy with FCDJ for the second time. More
I am very impressed so far. I've been pricing new Jeep Wranglers at several dealerships, and I stopped here. They were very busy, but I waited and I am glad I did. This deale I've been pricing new Jeep Wranglers at several dealerships, and I stopped here. They were very busy, but I waited and I am glad I did. This dealership shows that friendly sales people + fair pricing = car sales. I ordered my Wrangler here and would recommend them without question. More
Steve W was great to work with. He made this process so easy to get thru Everyone there was pleasant and made this a great experience. I would suggest buying a car from this group He made this process so easy to get thru Everyone there was pleasant and made this a great experience. I would suggest buying a car from this group of people They are hard working and honest. More
Flagler Chrysler Dodge Jeep has been our "Go-To," every time we need a new vehicle. Why would we buy any other make that we can't buy from Mindy and Mick Miller and their incredible team of salesman - Ralp time we need a new vehicle. Why would we buy any other make that we can't buy from Mindy and Mick Miller and their incredible team of salesman - Ralph O'Mera, Kevin Nelson, and Angelo Conti. My husband Michael purchased a Chrysler Sebring, A Jeep Patriot and now drives a 2021 Dodge Ram 1500 EcoBoost that Kevin Nelson called him to come and take a look-see at a great deal. It WAS an incredible deal and Michael bought it within an hour. In 2016, when I retired from 41 years of teaching, I had my heart set on a Jeep Grand Cherokee, but Kevin Nelson told me I should take a spin in a 2015 Dodge Durango that he had just picked up at the auction. It had 15,000 miles and all of the bells and whistles, with beautiful, leather interior. I bought it with one of the last, Lifetime Warranties. I knew this would be the car that would last me for fifteen years or more. Because we drive to Santa Fe, New Mexico every year, we put 150,000 miles on my beloved Durango, and were spending $300-$600 every time we had it serviced. Of course, we never used the Lifetime Warranty because nothing we had fixed or replaced, were covered. However, I was happy with my Durango and did not want another vehicle... Until Ralph O'Mera called us to come and take a look-see at a new Wagoneer they had ordered in March, was delivered. I told him that I lived my Durango and had a Lifetime Warranty I didn't want to lose. My Durango had a few, minor things that needed fixing, so we took it in to service and Ralph O'Mera had me drive the Jeep Wagoneer. Without spending too much time on how impressed and shocked I was at the Wagoneer and the deal Ralph was working for us on a trade (my Durango was paid off) with some dealer incentives and good customer discounts, I drove away with a Jeep Wagoneer and an 8 year extended warranty for almost $30,000 less than the Grand Wagoneer that has the same extras but has an 8-cylinder (mine has a 6 cylinder), electric seat massagers, and a few other specials that we will not miss. Thank you, Ralph O'Mera, for getting us in to Flagler Chrysler Dodge Jeep and giving me the first option to buy this gorgeous, Jeep Wagoneer Series II 4X4! We are SO BLESSED! Traveling across the country now will be in first class style, comfort and luxury! We love everyone there! Thank you, Mary Frances and Michael Gillespie More
Steve W. made my buying experience very pleasant. Thank you all for everything! I love my truck! made my buying experience very pleasant. Thank you all for everything! I love my truck! More
I had a wonderful experience with the entire team especially my sales agent Gary. I purchase the car online and from my first conversation with Gary I trusted him. The car turned out to be exactly as especially my sales agent Gary. I purchase the car online and from my first conversation with Gary I trusted him. The car turned out to be exactly as expected. I highly recommend everyone at Flagler Dodge. More
We had a wonderful experience buying a new to us Chrysler, Pacifica hybrid! Steve was so helpful, patient with all of our questions and even came in on his day off to help us sell the deal! We didn’ Chrysler, Pacifica hybrid! Steve was so helpful, patient with all of our questions and even came in on his day off to help us sell the deal! We didn’t feel the pressure like many dealerships, but fell in love with the car he first showed us! He listened to all of the criteria we were looking for and was able to put us in a perfect car for our family. More
Need to be updated. Very dilapidated and outdated equipment my experience with Jimmy was exceptional! Very dilapidated and outdated equipment my experience with Jimmy was exceptional! More
Outstanding buyer experience from the moment I was greeted at the door to signing the purchase agreement. Super competent, friendly staff contributed to an excellent experience! greeted at the door to signing the purchase agreement. Super competent, friendly staff contributed to an excellent experience! More
WORST DEALERSHIP EXPERIENCE ever. I live in Flagler Beach, let me start there. I went to this dealer 8/29/2023. I own a 2022 Jeep Grand Cherokee with less than 36K miles which I bough I live in Flagler Beach, let me start there. I went to this dealer 8/29/2023. I own a 2022 Jeep Grand Cherokee with less than 36K miles which I bought New- not from Flagler CDJR ( I bought it when I was up north last year) but brought my Jeep in to service with Flagler CDJR last week. I had an issue with my Right Rear Window Trim Panel falling off the Jeep. It would be covered under warranty since I am under 36k and I am also having some issues with my trans acting up. I drove into the Service lane. No one came out to greet me. I walked into the Service Dept & a young man asked if I had an appt. I said no, but here is my situation- explaining about the panel (did not even get a chance to discuss the Trans Concern). He asked if I bought it there- I said no but does that matter when it comes to servicing my Jeep? ( This young man had no idea I have been working in automotive on the dealership sales as well as service side since 1998). He said yeah, and since you didn't buy it here I'm not sure we can help. I stated that it is under FACTORY Warranty and I should be able to take it to any Jeep dealer in the U.S and have work done. He said that panel probably isn't under warranty. Stuff like that falls off usually happens when you take it through a car wash!???? I said to him, I bought a $53,000 Jeep, this is my 3rd one owning and are you telling me I can't take my Jeep through a carwash? Do you want to even look at it? There is no damage to the Jeep, it literally fell off while I was driving. He asked me if I had the part that fell off? I said NO, it fell off while I was driving down the highway & noticed it after I parked the Jeep and returned to get into it. He said without the part, we can't help you, have to have the broken one to return it under warranty. I shared that I have been in the car industry a long time, and understand OEM requirements for warranty work. If there is an explanation in the return rarely do you have an issue with reimbursement from the manufacturer. HE SAID " Yeah well Covid changed alot of things from factory warranty work". WHAT????? I could not believe he seriously tried to use COVID as a reason NOT to service my Jeep! I was so disturbed I left and immediately called the 800# for Customer Service for JEEP. In talking to the representative, he in fact told me yes, this part & issue would in fact be covered under factory warranty, he apologized for the experience at this location & asked where else I'd want to take it. He told me I could take it to a CDJR dealer ANYWHERE. He gave me a case#. I took it to a store within 30 miles. Pulled up, was greeted immediately, asked what I was there for, without telling them I even had a case # with Jeep, they ordered the part, scheduled me for a service appt for the following week to look at my Trans & install the new panel to the trim and will put me in a loaner car while they do so. THAT is the type of SERVICE Customer Service Flagler needs to learn. This wasn't my 1st time experiencing this with them either. On a previous visit, I brought in my Jeep to have them look at the rear hatch because the motor wasn't working to lift & close it. They told me they couldn't get me in to even look at it for 2-3 weeks, and the part probably wouldn't be covered under warranty. I called New Symrna CDJR as soon as I left Flagler. They asked if I could bring it in @ 2pm that day, which I did. It was in fact the motor to the lift gate, they didn't have the part in stock but sent a driver & got it from another local dealer who did, it was covered under warranty & it was all done same day. I will NEVER EVER GO TO FLAGLER CDJR Service Dept again. They should be ashamed of how they run their service dept & treat customers like they do AND the Owner & General Manager should re-evaluate their staff as they are losing service customers because of it. More