Fletcher Chrysler Dodge Jeep RAM
Franklin, IN
By Type
695 Reviews of Fletcher Chrysler Dodge Jeep RAM
Great Experience This was my first time buying a car from Fletcher Chrysler. I traded in my old Honda Civic for a new civic that I love. Sam Trezzo was my sales rep. This was my first time buying a car from Fletcher Chrysler. I traded in my old Honda Civic for a new civic that I love. Sam Trezzo was my sales rep. He was very professional, friendly, and gave me the deal I needed to fit my budget. Overall, I had a great experience with Fletcher Chrysler Dodge Jeep. More
Great People to Deal With This was our second vehicle we have purchased from Fletcher, like the first, we were treated with great customer service from th This was our second vehicle we have purchased from Fletcher, like the first, we were treated with great customer service from the time we walked in the door, until we pulled out of the parking lot with our new vehicle. This will not be the last time we buy from Fletcher Chrysler More
Town and Country 2016 I purchased a Town and Country van. This is my 4th car purchase with Fletcher and my second with Tom Davis. He made it easy I purchased a Town and Country van. This is my 4th car purchase with Fletcher and my second with Tom Davis. He made it easy More
New 2016 Jeep Compass Our sales associate was very good and helpful. The only thing I would suggest is the detailing process of purchasing a vehicle. The total buying proce Our sales associate was very good and helpful. The only thing I would suggest is the detailing process of purchasing a vehicle. The total buying process was 5 hours. The paperwork was processed quickly but I had to wait a little over an hour for the vehicle to be ready when it was a 2016 vehicle. That was very unexpected and I believe it should not have taken that long. Other than that I was very pleased with everything else. More
2013 Chevy Silverado This dealership was quite easy to deal with. Every aspect of the deal was exactly as it was stated so there were not surprises when we got to finance This dealership was quite easy to deal with. Every aspect of the deal was exactly as it was stated so there were not surprises when we got to finance. We appreciated the extended test drives because you really cannot figure out a vehicle if you only drive around the block. More
They took care of us We bought a 2013 Jeep Compass at Fletcher Chrysler brand new in 2013. We drove it for 3 years with no problems. We then suddenly started having tran We bought a 2013 Jeep Compass at Fletcher Chrysler brand new in 2013. We drove it for 3 years with no problems. We then suddenly started having transmission issues. We took our Jeep back to Fletcher and they worked on it for about 3 weeks. They put us in a car from their lot while they were working on our Jeep. Unfortunately they were unable to fix our Jeep. We worked with James Romine, Jeff Armstrong & Mike Lukich to get us out of our Jeep and in a vehicle that we trusted. They gave us a generous amount for our Jeep, and gave us the best deal they could on a new vehicle. Thanks to Fletcher Chrysler for taking care of us & making sure we were happy with our new vehicle purchase! More
purchase of a car from 2000 miles away the people here were great, my purchase was a odd one, I live in Springfield Oregon and found they had the car I was looking for, so with the help o the people here were great, my purchase was a odd one, I live in Springfield Oregon and found they had the car I was looking for, so with the help of Justin, Brian, and James I purchased it from 2000 miles away, they really made it easy for me, even from Oregon I will be looking here when I need to purchase again. thank you Justin, Brian, and James!!! Tim Smith More
Pacifica Love our new car....thanks again gang, great service for the 8th time. Anyone out there that wants that family feel, see the crew at Fletcher. Love our new car....thanks again gang, great service for the 8th time. Anyone out there that wants that family feel, see the crew at Fletcher. More
Easy to work with Sam was fair and delivered great customer service. I didn't like the way the manager shows you the difference between what you are buying and your tra Sam was fair and delivered great customer service. I didn't like the way the manager shows you the difference between what you are buying and your trade. I like to see the price of the new car, trade value, pay off and the difference. When I see just the difference I feel something is being hidden. Keep it simple and transparent. More
our sales person was great The only helpful people were our sales person and the GM. when we went to fill out finance papers we were rushed and felt very uncomfortable. It took The only helpful people were our sales person and the GM. when we went to fill out finance papers we were rushed and felt very uncomfortable. It took 3 trips to the car wash and alot of time before they brought us out truck clean. our sales person Megan Rice was amazing and so helpful through the how thing. she was helpful with our purchase and finding what we wanted without pushing us. I truely believe we would not have bought the truck without her. More