Fletcher Jones Audi

USB concern I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash w I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash which I declined. They explained a work around of not having a USB port and also fixed the lighter that was not working. quick and efficient. More

Very Happy with Car Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my sal Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my salesman Joe did a good job. More

Great experience in getting a new car! Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. H Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. He answered all our questions (we asked a lot of dumb questions about everything), and where he could not, he brought in his manager, Ammar, who was even friendlier and more accommodating. Overall this was surprisingly the best car buying experience so far with no sales pressure, no rude behavior, instead just friendly advice and detailed answers. Even the finance guy was the happiest and the friendliest finance guy I have ever met. Usually they are typical to the point, serious folks, but John was different. More

Great service! Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, n Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, no question asked. More

My 7th audi I loved the dealership.I followed my salesman Gabriel to this dealership . Gabriel had sold me 7 audi's and each time it has been a pleasure. I loved I loved the dealership.I followed my salesman Gabriel to this dealership . Gabriel had sold me 7 audi's and each time it has been a pleasure. I loved the dealership I actually felt like a VIP again. More

Outstanding People!!!!!!!! From the moment I stepped into the showroom, I was treated with courtesy, respect and professionalism. Danielle Cossick was a joy to work with. Went o From the moment I stepped into the showroom, I was treated with courtesy, respect and professionalism. Danielle Cossick was a joy to work with. Went over and above to make the deal. I saved thousands and it's a new car! Dealing with the sales was a real pleasure. One of the best buying experiences I've ever had! I will definitely be returning here when it's time for a new vehicle. More

Audi service is excellent . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, . Tim, a service advisor, is informed, efficient, attentive, responsive, very helpful in managing the customer's wait time, arranging transportation, following up with status of the car, and overall a great ambassador for the Audi brand and Fletcher Jones service department. I am a very satisfied customer for over 13 years. John Stiefel More

To another great era with our new Audi from Fletcher Jones! Eight years ago we purchased our first Audi, an A3, from Fletcher Jones, and had a great experience with the purchase and the service over the years w Eight years ago we purchased our first Audi, an A3, from Fletcher Jones, and had a great experience with the purchase and the service over the years with the car. Oh, and we loved our car too! Our family is growing, so we decided to get a larger vehicle. We knew we would be considering another Audi, though we had some other cars on our radar as well. We of course went back to Fletcher Jones to look at new cars and Omar and Brandon were so informative, helpful, and kind assisting us. We were pretty certain we would go with the Q5 as our new car, but Omar and Brandon made that decision even more clear and ultimately help make that decision a reality. We are so grateful to them and so excited to start another era of Audi in our new Q5. Cheers! More

Efficient Same day service . They accommodated my time change. Very attentive and on time. Service people were prompt. Shuttle however iwas booked and so just t Same day service . They accommodated my time change. Very attentive and on time. Service people were prompt. Shuttle however iwas booked and so just took a taxi More

Service was exceptional My experience with service advisor William Gonzalez at FJ Audi was hands down the best I've had with any service department. And I have had quite a fe My experience with service advisor William Gonzalez at FJ Audi was hands down the best I've had with any service department. And I have had quite a few cars serviced. William was quick in accommodating my schedule for the drop off and pickup of the vehicle. Once the vehicle was in service, he was prompt in calling me with a diagnosis and estimate of the repairs. His attention to detail was fantastic. It's been 6 months since the service was performed and I am extremely pleased with the service performed and my experience with William and FJ Audi. I highly recommend visitng him if you need your Audi serviced or maintained. More