![](http://www.dealerrater.com/ncdn/u/11.20240528.717/Graphics/icons/close-x-orange.png)
Fletcher Jones Audi
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 906 reviews
a pleasure I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a par I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a particularly good experience working with Tim Eaton. he was accommodating, responsive, forthright and very knowledgeable about the Audi fleet. Although Ti stood out, the entire Audi sales, finance and service team were a pleasure to work with. More
Enjoyable buying experience. The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my time. More
Upgrade with Great Service I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. More
Excellent Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. More
Superb Customer Experience The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make you feel at ease. I was a bit worried since my prior service advisor had recently left them, but Jon Ralis has exceeded my expectations and I have no doubt my car will be in great hands next time I bring it for service. Thank you! - Robinson R. More
Great Customer Service The level of service is always high at FJ Audi and VW. Gerardo was very friendly and helpful. FJ always keeps you informed of what is happening with The level of service is always high at FJ Audi and VW. Gerardo was very friendly and helpful. FJ always keeps you informed of what is happening with your vehicle. More
Nana was great! Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car and recommend Fletcher Jones to my friends. More
Purchase of Q7 Tim Eaton was very Audi "smart". He went above and beyond to help make the process smooth. Very helpful. He also provided great follow up after deli Tim Eaton was very Audi "smart". He went above and beyond to help make the process smooth. Very helpful. He also provided great follow up after delivery of the vehicle. More
Good Service Lainie was very knowledgeable, informative and attentive. She dealt with us very professionally and was responsive to emails and follow-up questions. Lainie was very knowledgeable, informative and attentive. She dealt with us very professionally and was responsive to emails and follow-up questions. We had a great experience purchasing our Audi at Fletcher Jones. More
good service it was good and having good service....did the great job on the car....I'm very love this place Thank you for your excellent service it was good and having good service....did the great job on the car....I'm very love this place Thank you for your excellent service More