Flood Ford of East Greenwich

This was my first experience with Flood Ford in East Greenwich. I have nothing but praise for them. Their showroom is beautiful and the grounds are as well. I have been recommending them to all of my fr Greenwich. I have nothing but praise for them. Their showroom is beautiful and the grounds are as well. I have been recommending them to all of my friends! A special thanks goes out to my salesman, Braden Fleming, and Paulette Matteson in the financial department, and to Marissa Flood, for making me feel so welcome! Thank you, Mike Flood, for having your team take such good care of me! More

Took The Time To Understand Me WHAT AN EXPERIENCE!!! I was dealing with some negative equity in my vehicle, and looked at a couple of different options at Flood. I went to a compe WHAT AN EXPERIENCE!!! I was dealing with some negative equity in my vehicle, and looked at a couple of different options at Flood. I went to a competitor, and thought the offer from them to purchase a pre-owned vehicle was the best way to go. At that point, back to Flood to show them the details and enter Joe Cicchetti, General Manager, and Marc Cronhimer, my ever so patient sales rep. They laid out how the absolute best option for me was to lease a brand new vehicle for 36 months, and not finance a pre-owned for twice as long. At that point, it became a "total no-brainer" I can honestly say that I never felt the pressure to purchase a car, but instead they were trying to put me in the right vehicle with the best program for me. (side note....Marc told me on my first visit 4 weeks ago that the truck for me was the actual one I leased....why didn't I listen to him from the start??!!) This was my fourth vehicle acquired through Flood, and every time I leave more impressed. They are constantly looking to enhance their customer experience, and once I FINALLY made up my mind, I was driving away an hour later with my new truck. Thank you Marc and Joe, you are both a pleasure to deal with. More

Best experience Joe helped our car buying process go smoothly and efficiently. He is very helpful, friendly, and knowledgeable in what he does. We will be continuing Joe helped our car buying process go smoothly and efficiently. He is very helpful, friendly, and knowledgeable in what he does. We will be continuing business with him in the future. More

2016 Taurus Flat Tow Questions I called Flood Ford on October 17, 2019 with questions that were not clear about flat towing a Taurus in the manual. I spoke to several people that d I called Flood Ford on October 17, 2019 with questions that were not clear about flat towing a Taurus in the manual. I spoke to several people that day including Ford Corporation. I finally got the right person at Flood Ford in East Greenwich Rhode Island. I spoke to Robert Bell the Sales Manager. He listened to my questions and said he would return my call as soon as he investigated the issue. That same day he returned my call as promised with a pdf file for me to review. Thank to Robert I finally received my answers Dennis Boutin More

Best experience I have ever had at a dealership! I am always skeptical going into a dealership and dread the process. Marc at Flood Ford was extremely knowledgable and easy to work with. Everything w I am always skeptical going into a dealership and dread the process. Marc at Flood Ford was extremely knowledgable and easy to work with. Everything went smoothly and quickly and I couldnt be happier with my new Ford Explorer! Thank you so much for the great experience! More

Excellent Salesperson My salesperson Braden was excellent! Had a great experience in purchasing my new F150. Braden helped me every step of the way in choosing my vehicle. My salesperson Braden was excellent! Had a great experience in purchasing my new F150. Braden helped me every step of the way in choosing my vehicle. His knowledge about these trucks helped me to make the decision to go ahead and purchase my truck. More

Great car buying experience. This is our 2nd vehicle from Flood Ford and we are very happy with our experience. This time we were there with our 18-year-old son who was going to This is our 2nd vehicle from Flood Ford and we are very happy with our experience. This time we were there with our 18-year-old son who was going to purchase his car. I very much appreciated the fact that they treated him as an adult and did not shy away from him as he is a teenager. He went there without us first and they treated him with respect. More

Top Notch Staff Phenomenal service all the way around. All staff that I had contact with were helpful and professional. They are a credit to the dealership and I wou Phenomenal service all the way around. All staff that I had contact with were helpful and professional. They are a credit to the dealership and I wouldn't hesitate to recommend them to any of my family or friends. More

So helpful We bought an Ecosport from Flood and 1 week later I was rear ended and the car was totaled. Bob went out of his way to find me the exact same vehicle We bought an Ecosport from Flood and 1 week later I was rear ended and the car was totaled. Bob went out of his way to find me the exact same vehicle and the credit department was very helpful in getting the lease through and helping us get into another vehicle. The body shop was awesome also with keeping me informed on the progress of the claim. More

Always one on one customer service and they go out of their way to make sure you drive away pleased and happy and in vehicle you want. their way to make sure you drive away pleased and happy and in vehicle you want. More