Folsom Lake Toyota

When I first started truck shopping, I went to another dealership in Roseville and found the sales people to be pushy, rude and worst of all downright shady. After going to many more dealerships and findi dealership in Roseville and found the sales people to be pushy, rude and worst of all downright shady. After going to many more dealerships and finding the truck I wanted at the best price I went to Folsom Lake Toyota to see if they would match the deal on a truck with a few more perks. After DJ Singh showed us the truck, we were ready to buy for the right price. Tony Clay made a great deal and closed the sale. It was a stress-free experience with little haggle. They didn't keep us long before reaching a mutually agreeable price, and didn't require excess paperwork as the previously mentioned dealership did. I will definitely be recommending Folsom Lake Toyota to my friends and family. I wish I could remember the finance guy's name because he was very friendly and helpful as well. More

Great experience overall in buying a new car from this dealership! The initial salesman we dealt with (James) was friendly and knowledgeable, and not pushy at all. He was very relaxed and didn't put any dealership! The initial salesman we dealt with (James) was friendly and knowledgeable, and not pushy at all. He was very relaxed and didn't put any pressure on us. When we expressed interest in discussing a purchase, Jeff Smart was the salesman we were directed to. He was also very friendly and professional. When we eventually had everything in order and were ready to make an offer on a new 2011 Prius, Jeff even came promptly to pick us up at our house (we didn't have a car and I was 8 months pregnant) and take us to the dealership. The extra service was much appreciated! Finalizing paperwork and insurance was also very quick and hassle-free. More

Buying a car is very stressful for me. Both Jeff and Brennen made it more comfortable and really worked with me and my husband. I really appreciated them! We had gone to Roseville Toyota first and I can Brennen made it more comfortable and really worked with me and my husband. I really appreciated them! We had gone to Roseville Toyota first and I can't say I enjoyed that experience at all. At this Folsom location we had great customer service and now a really wonderful car! More

We live in Nevada and traveled to Folsom Toyota (California) to purchase a 2010 Prius in November 2010 and everything associated with the purchase, delivery, vehicle, etc. has been perfect. John K (California) to purchase a 2010 Prius in November 2010 and everything associated with the purchase, delivery, vehicle, etc. has been perfect. John Key was exceptionally easy to deal with, very thorough and had everything organized and ready when we arrived at the dealership. He responds very quickly to any emails and questions and offered a fair value on a trade-in and a great deal on the new vehicle. The Prius is flawless and at 14,000 miles we experience a typical highway-city gas mileage of 56.1 MPG. If you are considering a Toyota and live anywhere in the region I highly recommend John Key and Folsom Toyota. Roy More

My husband and I walked in to Folsom Lake Toyota with a general idea of what we wanted. We wanted to trade in our car and get a used toyota corolla. As soon as we walked out of the car we were greeted by 2 general idea of what we wanted. We wanted to trade in our car and get a used toyota corolla. As soon as we walked out of the car we were greeted by 2 friendly salesmen, one of which was Tony Clay. Tony was not a pushy sales man at all. We were shopping at Roseville automall for 8 hours the day before, and nobody really could get us a great deal or have such a friendly and personable attitude as Tony did. Tony was such a trooper. We definitely made him work for his money, and he stayed positive the whole 5 hours we talked prices and went back and forth with different decisions. He even sat down multiple times and talked to my husband's father on the phone. Not once did Tony get pushy or mad. He made us feel like it was completely our decision and he wanted us to do what was best for us. He was very patient. Needless to say, we walked out of Folsom Lake Toyota with a brand spankin new Toyota Corolla! We got a better deal on price than we ever thought possible and the service was amazing! We will definitely go to Folsom Lake Toyota when its time for another new car. Thank you! More

The salesman was very nice and friendly however the manager, Mohammad, was rude and unfriendly. My family has been here twice before and have bought 2 cars those past times from this dealership. It w manager, Mohammad, was rude and unfriendly. My family has been here twice before and have bought 2 cars those past times from this dealership. It was just this one manager that had to ruin everything. You should not do business with him! He treated his customers as if they were stupid. He was rude from the get go then told my family, "Let's be nice" right from the start when nobody was arguing and everyone was getting along just fine. He wasted out time instead of answering our questions. We wanted to purchase a 2011 Toyota Corolla S but he demanded that we purchase a 2011 Toyota Corolla LE just so that he can get more profit. He was immature and did not even smile and gave a half xxx handshake when he shook our hands. My family was ready to buy a car that day but due to his poor service and unfriendly attitude we decided not to buy from someone who was a total xxxxxxx. We will probably go to another Toyota dealership where we can spend out money to people who are much more appreciative and where they actually treat their customers with RESPECT. They wasted our time. REPEAT: DO NOT DO BUSINESS WITH MOHAMMAD! More

Randy was great to work with and so was Mo. They showed me a few different models of 4x4 s and help me decide. I bought a car 10 years ago at the Folsom ford dealer with is next door to Toyota and the Ford me a few different models of 4x4 s and help me decide. I bought a car 10 years ago at the Folsom ford dealer with is next door to Toyota and the Ford dealership was awful to work with and unprofessional. I am glad I bought a Toyota !! Thanks Randy & Mo ! Joe Doucakis More

WE bought our car from this dealership and our sales person was TC.He is a ver nice guy and showed us all the cars and we liked camry and wanted to go home and think about it.We got the brouchure of the person was TC.He is a ver nice guy and showed us all the cars and we liked camry and wanted to go home and think about it.We got the brouchure of the vechile and his co worker David came and talked for 30 minutes about the car .He has a lot of knowledge and half the things we didnt care .Well he asked me if i want to look at some figures and i told him that i am not buying and he said thats fine so i told him i am looking for 300 a month payment and the car was 32k.He told me that is impossible but someone might help us and he introduced me to his manager Bobby Parnami. The manager was a nice guy who offered us water and drinks and asked us a few questions.He told us about lease and we never leased before.Well in short he gave us a new car with 343 a month with only 2k down . we were out of the dealership in next45 minutes and we send them our friends.next day sales people called and thanked us for our business . More

We went looking for a Toyota Camry V6 or Hybrid. The person handling our request for information and test drive, Rahman, was very good and very friendly. However, when we expressed interest in actually person handling our request for information and test drive, Rahman, was very good and very friendly. However, when we expressed interest in actually buying the car Rahman brought us to David for further negotiation. Rahman took the information on our old (2005) Toyota Camry that we had discussed as a trade-in option, and also took the keys for our car so that his manager can inspect our car to fix a price for the trade-in. David started by indicating that the MSPR was $32,000 for the standard 2009 Toyota Camry HYBRID and the invoice price was $30,000. At this point he asked us if we would buy the car right then. We indicated that we wanted to know the best price they could offer us, and then (before buying) we planned to check online to confirm if we were really getting a good offer. When we asked for the best deal that we could get, David was visibly upset and then he indicated that we are not ready to buy a car yet. David also indicated that we should go do all the research we wanted to and then come back to him when we are prepared to buy the car on the very same day. As a final offer he asked if we would buy the car right then if he offered to sell the 2009 Toyota Camry Hybrid for $28,000 and bought our old car (2005 Totoya Camry XLE fully loaded w/o Navigation @ 60k miles). When I indicated that I would still have to go back and check online to determine if I am getting a good deal, David said 'just a minute' and walked out. It was about 10 minutes and we were waiting there in the customer cubicle. As there was no sign I started to trot outside the cubicle when Bobby (Rahman's manager) walked by and asked if everything was fine. I indicated that we were discussing with David and that he had stepped out about 10 minutes ago. At this comment, Bobby went to the cubicle (where my wife was seated) and pulled a chair and said 'David walked out probably because he did not like your number' - it was a rude realization for us that the dealership salesperson walked out on us!!! And, Bobby now indicated that to 'Help us' he would now negotiate with us!!! At this point I indicated that I would like to have the keys to my car and leave. Bobby's response - "Yes, you can have, I am not interested in your car anyway. You wait outside and I will get that key to you." All these comments were not in a friendly tone or gesture - he was rude in his manners, gestures, and voice. As my wife I were waiting outside we find another person (name unknown) who walks out from inside, goes to our car with the keys, opens the car and starts taking pictures! We just walked to this person and told that were no longer interested in selling or buying a car, took the keys and left the place. Once I came home I get online and find that the 2009 Toyota Camry Hybrid has the following prices: Invoice @ $24546 and MSRP @ 26900 (Source: KBB.COM). This to me just indicates that David, while making us believe that he gave the best deal in the world, was actually trying to scam us out of our hard earned money by indicating that he would sell the car to us for $28,000 when the actual Invoiceis listed online is just $24546. At a minimum, even if round off the online price the dealer at Folsom Lake Toyota tried to cheat us of around $3000!!! In conclusion, at Folsom Lake Toyota, not only did the sales people treat the customers in a bad way, they are also not trust worthy. David had actually indicated that he would produce the original ionvoice to us that indicates the price of $30,000 - I am not sure how he made such a statement. More

Every time I have taken my car into Folsom Lake Toyota, I have received bad service. Everything from things not done (that are listed on my service coupon that should be done and I have paid for) to grease have received bad service. Everything from things not done (that are listed on my service coupon that should be done and I have paid for) to grease left in various places inside and outside of the car and not cleaned up. My car is due for the 30,000 check up and I will be taking it to another dealership, although I will have to drive 30 minutes away. I have talked to the service manager and the customer relations manager and all I get is "Sorry, but we realize there will always be people who do not have a good experience with us". More