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Frank Leta Honda

O'Fallon, MO

4.5
842 Reviews

500 Auto Mall Drive

O'Fallon, MO

63368

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Showing 842 reviews

July 27, 2024

Drove 1 and 1/2 hours to get the car. Fred was very nice and made sure that I was going home with the car I wanted. I got there around noon and I was home by 4:00pm. I love my 2020 Chevy More

by Cmissy3362292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
July 16, 2024

I had a terrible experience from start to finish with this place. My salesperson, Fred, told me he'd get me a certain amount for my trade in and no down payment, then when it came time to negotiate, he More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred
Jul 17, 2024 -

Frank Leta Honda responded

Thank you for the feedback. I’m sorry to hear of the issues you experienced with our sales and finance departments. I have notified our management team of this situation. If you would like to speak to our sales manager directly, his contact information is below. Sales Manager Matt Prater 636.336.5064 mprater@frankleta.com

June 15, 2024

I messaged the salesman , Malachi, about three days. when we got the deal worked out he said make sure I let him know what time we would be there and the car would be ready to go. we were paying cash fo More

by bbrice49
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Malachai
Jun 16, 2024 -

Frank Leta Honda responded

Thank you for the feedback. I’m sorry to hear of the issues you experienced when purchasing your vehicle. I have notified our store manager. If you would like to discuss this further, his contact information is below. Sales Manager Matt Prater 636.336.5064 mprater@frankleta.com

January 15, 2024

Love my new Accord. We had a great experience with Frank Leta Honda. Big thanks to Malachi and everyone involved. More

by Hondafan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi, Zach
January 13, 2024

Sales team is great, but finance person used high pressures sales tactics to sell the warranty, almost walked out on the sale, but we really like the sales team and worked through it. Received docum More

by Rob L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy
Jan 13, 2024 -

Frank Leta Honda responded

Rob, thank you for your feedback. I’m sorry to hear that you didn’t enjoy your recent experience. We’d love the opportunity to make things right. Please reach out to my manager at your convenience. Matt Prater 636.336.5064 mprater@frankleta.com

December 11, 2023

We purchased a new 2024 Pilot Elite from Frank Leta last week. I’ve been a customer of Frank Leta for roughly 12 years. I’ve been very happy with the service department so when we decided on buying a ne More

by cdanhug
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malachi
December 10, 2023

Best and quickest experience buying a car. I contacted Eric P. On Friday and we discussed the vehicles available and what options they already had on the vehicle. We came to a super quick an More

by tony_bryant06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peterson (sales) , Jay Fuller (Finance)
November 29, 2023

Best experience ever! My sales person, Devin Baner, was awesome to work with. She is the most thorough sales person I’ve ever had. She took the time and showed me all the More

by ashleyahercules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Baner
September 22, 2023

Ryan Pennington was awesome during the purchase of our 2023 Honda Accord. If you are in the market for a new Honda, Ryan is your guy. Thanks again Ryan! More

by steve.anders.14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Pennington
August 02, 2023

Wonderful experience! Wonderful buying experience for my son’s first car! Thanks to Elyse for a perfect and efficient internet sales experience. THIS is the way car buy More

by MB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elyse, Cody
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