Fred Martin Nissan - Service Center

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are placed at ease the minute they walk in the door. More

They are very generous and respectful. My needs are always met when I go there. Such an awesome place. My needs are always met when I go there. Such an awesome place. More

The service person didn’t go over what my vehicle might need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. need in the near future with me. I had to see on the sticker that I will need tires soon. Otherwise things went well. More

Pat in service is very rude! Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting o Called to check status on a vehicle in for service and was told my advisor Rich was out but he would look into it for me. Told me they were waiting on parts ( after being told the day before part was in stock) and couldn't give me an ETA. Spoke with someone in parts who told me part was in fact in stock and he would get with service to find out a status for me and call me back. Never received a call back. So 4 hours later I call back to see if there was any kind of update. Pat answers the phone again, before I even finish talking he rudely interrupts and says let me send you to Rich. Rich was less than pleasant talking to as well. All he could tell me was it might be finished by EOD. As a former service writer I found this to be very rude and unprofessional! I was appalled by the way they handled everything. From the time of write up through the whole process. Would not recommend! More

Fast and courteous checking. Comfortable waiting area. Fast service with complete diagnostic and a car wash too! Comfortable waiting area. Fast service with complete diagnostic and a car wash too! More

The staff at Fred Martin Nissan is friendly, helpful, professional and offers excellent customer service. professional and offers excellent customer service. More

I have a nice and very professional service today, thank you to Richard for his nice work . you to Richard for his nice work . More

Problem was not identified, was billed 340. 00 dollars and problem still exists. New transmission from another dealership. 00 dollars and problem still exists. New transmission from another dealership. More

The service was great, and the technician was friendly They were timely and attentive. Would recommend to my friends. They were timely and attentive. Would recommend to my friends. More

Great customer service by Patrick and team. Was advise on all procedures timely. Great job. Was advise on all procedures timely. Great job. More