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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,532 Reviews
Call Service Center (330) 644-8888

1,532 Reviews of Fred Martin Nissan - Service Center

Sort by
April 10, 2024

Great service, very nice people,all around good experience, would go back there for sure. More

by Chinalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Fred Martin Nissan responded

We love to hear it! Thank you for your 5-star review and for your business! We look forward to seeing you again!

Helpful
March 12, 2024

Service appointment was fast and efficient. The service staff (Amy) was friendly, knowledgeable. and explained everything. More

by jmpfeiffer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Fred Martin Nissan responded

We're happy to hear our team could get it done! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

Helpful
March 11, 2024

Patrick in the service dept does a fantastic job! Very thorough and provides great customer experience. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Fred Martin Nissan responded

Thank you for the kind words, Tammy! We're happy to hear Patrick and our team could get you fixed up an road ready! Please reach out if we can help with anything else. We appreciate your business. Thank you again!

Helpful
February 07, 2024

Close to my location, staff are friendly, polite, professional respectful, knowledgeable, time conscious and great team work. More

by orchiminchimin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Fred Martin Nissan responded

Thank you so much for your support of our business and for your 5-star review! Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

Helpful
February 05, 2024

John Paugh- the best mechanic you can get! So happy with how my car is returned every time I bring it here!! The entire staff is wonderful, communicates clearly, and work is always done right More

by adpaugh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paugh, John
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Feb 05, 2024 -

Fred Martin Nissan responded

We're glad to hear that John and our team were able to give you a great experience! Thank you so much for choosing our store and for taking the time to leave us 5-stars. Please reach out if we can help with anything else. Thank you again and we look forward to your next visit!

Helpful
February 05, 2024

They are very polite to everyone and know their jobs. They are very professional and know how to do their work. They even washed my car without asking. 😒 Okay 👍 More

by DMCNEIL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Fred Martin Nissan responded

Thank you for the kind words and for choosing our team! Please reach out if there is anything else we can help with. Thank you again and we look forward to your next visit!

Helpful
January 15, 2024

Easy to work with, very helpful. Would go there again. Communicated well with issues and warranty company. More

by sjenn0504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Fred Martin Nissan responded

Thank you so much for your kind words and for your business! We look forward to seeing you again!

Helpful
January 14, 2024

They listened to my concerns and addressed concerns as well as completing required service tasks. More

by Camille.lindon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Fred Martin Nissan responded

We love to hear it! Thank you so much for choosing our team and for leaving us 5-stars! We look forward to your next visit!

Helpful
January 12, 2024

Great parts and service departments! Staff are trustworthy, fair and efficient. Will be back again, highly recommend! More

by BTmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave did a great job on our car!
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Jan 15, 2024 -

Fred Martin Nissan responded

Thank you so much for choosing our team and for your 5-star review! We appreciate your business and look forward to seeing you again!

Helpful
January 09, 2024

Each visit to Fred Martin Nissan has always resulted in a positive experience. They consistently put the needs of the customer first by keeping them informed at every step of the process. Customers are pla More

by DGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Fred Martin Nissan responded

We're happy to hear that we have consistently been able to provide you with a great experience. Thank you for your continued support and for taking the time to leave us 5-stars. We look forward to your next visit!

Helpful
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