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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,676 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,676 reviews

August 22, 2025

They suck they lie and take advantage of you. Do NOT GO TO THEM GO ELSEWHERE More

by MARYANELLI1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Rezzano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2025

George, was very informative about the work that needs done. He even offered water and coffee. Haha. The little things count. Thanks George More

by db3law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2025

Sending Pam all my Ford vehicle referrals. Pam is great. This is my third vehicle purchase with Pam. More

by bmcjsoster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2025

He really took care of me, and answered my questions! I also wake up quickly they get you in at your appointment and get you done! More

by Lmthunberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2025

Service advisor was upfront and honest and explained the work needed and options thoroughly. Service was completed sooner than promised More

by kdrobinson8597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
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Aug 21, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

August 21, 2025

Very good service and friendly. Yes, I would recommend ken ganley to family and friends for services, sales department. More

by Carmen king
Recommend Dealer
Yes
Employees Worked With
Dave
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Aug 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 21, 2025

Went out of his way to serve our needs Appreciate Matt's customer orientation prior, during and post sale. More

by Pppsota
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 21, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 21, 2025

Great people, fast service, great experience I will drive past the dealership by my house to visit Ken Ganley because the service people are great, courteous, friendly. More

by Andrisin
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
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Aug 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 21, 2025

The person who took care of me was very courteous and knowledgeable and got my vehicle serviced in a timely fashion More

by LEOVACCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
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Aug 21, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

August 21, 2025

Ganley Ford staff and dealing with pam was awesome will recommend to friends and family More

by ckephart713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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