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Ken Ganley Ford Parma
Parma, OH
2,132 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,132 reviews
May 08, 2024
They were very friendly and prompt in the service department even washed the car after doing the recall work every time we need something done they are right on it department even washed the car after doing the recall work every time we need something done they are right on it More
by HPGER
Verified Customer
Helpful May 08, 2024
Professional and capable. I always feel like I’m a valued customer in good hands with Ganley Ford. I always feel like I’m a valued customer in good hands with Ganley Ford. More
by cjannsohn
May 07, 2024
They installed wire harness under a recall but my back up camera is still not working. They were asked to do a diagnostic on the front suspension but wrote a quote for the needed repairs. The quote had the p camera is still not working. They were asked to do a diagnostic on the front suspension but wrote a quote for the needed repairs. The quote had the prices of parts at more than double the cost of American Muscle. That’s some real price gouging! They pulled the emergency break so high and hard that the emergency brake now has to be repaired. More
by daquino66
Employees Worked With
Unknown
May 07, 2024
Mark and the support team at Ken Ganley Ford were great to work with, very professional to work with, very professional More
by AYERSRSA
May 06, 2024
Professional quick and got me what I wanted with no hassle thank you again for the great service and urgentness to accommodate me and my wife hassle thank you again for the great service and urgentness to accommodate me and my wife More
by Feldmanj36
May 06, 2024
great transaction, very straightforward, very simple, highly recommend George and the dealership !! Luv MY BRONCO !! highly recommend George and the dealership !! Luv MY BRONCO !! More
by wmthompsonjr07
Employees Worked With
May 06, 2024
Great service Burt went out of his way to make sure things were perfect. I wouldn’t hesitate to send anyone here for a car things were perfect. I wouldn’t hesitate to send anyone here for a car More
by Paulsylvia67
Employees Worked With
May 04, 2024
Honestly since you moved we talked about finding a closer dealer but then we met Joe Abate and talked to the GM. We are staying with Ken Ganley in Parma. dealer but then we met Joe Abate and talked to the GM. We are staying with Ken Ganley in Parma. More
by AndreeKinnee
May 04, 2024
Quality , polite service in a timely manner. Always pleasant. Great customer service. Will return again Always pleasant. Great customer service. Will return again More
by PATTYZAK
Employees Worked With
